Silverwood Recruitment jobs

Control Room Operator

£13.98 per hour | 4 on 4 off Shift Pattern

Silverwood Recruitment is currently seeking a professional and reliable Control Room Operator for an exciting new opportunity within a fast-paced security environment.

This role operates on a 4 on 4 off rotating shift pattern, covering both 6am–6pm and 6pm–6am shifts. If you are calm under pressure, technically minded, and enjoy working in a role where attention to detail is essential, we’d love to hear from you.

What’s in it for you?

• Competitive hourly rate of £13.98
• Friendly and supportive working environment
• Ongoing training and career progression opportunities
• Overtime available
• Excellent benefits package including:
• Virtual GP services
• Death in service cover
• Share schemes
• Retail, cinema, holiday and gym discounts
• Cycle to work scheme
• Financial wellbeing support
• Free on-site parking
• Flexible benefits platform allowing you to tailor benefits to your lifestyle

The Role

As a Control Room Operator, you will play a key role in maintaining the safety and security of the organisation’s premises. Working within a modern control room environment, your responsibilities will include monitoring alarms and CCTV systems, managing access control, handling security requests, and ensuring all incidents and actions are accurately logged.

Key Responsibilities

• Monitor and manage access control systems across multiple sites
• Issue, update and maintain staff and contractor access cards
• Monitor alarms and coordinate responses to incidents
• Process CCTV footage requests and downloads in line with procedures
• Order and manage security devices and related equipment
• Respond to ad hoc operational requests from staff
• Maintain accurate records using the ticketing system
• Support reporting and incident tracking activities
• Ensure compliance with all company procedures and industry regulations

Skills & Experience

• Previous experience within a control room or security environment is desirable
• Strong communication and organisational skills
• Excellent attention to detail and problem-solving ability
• Able to work effectively under pressure and manage multiple tasks
• Professional, discreet and trustworthy approach
• Competent with Microsoft Office and able to learn new systems quickly
• Able to work independently and as part of a team

Essential Requirements

• A full 5-year checkable work history
• Successful completion of PSNI checks and BS5979 / BS7858 screening
• Applicants unsuccessful at interview for the same grade role within the last 6 months will not be considered

If you’re looking for a rewarding opportunity within a growing and supportive environment, apply today through Silverwood Recruitment.

INDNICHE

Pay: £13.98 per hour

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme

Work Location: In person