Social Housing jobs in Bristol

Housing Officer – South West (home based in Bristol area) - 12m fixed term

37.5 hours per week

£33 - 35k PA (+ business mileage)

Are you a compassionate, professional, resilient, and adaptable individual with experience in housing management and supporting tenants with complex needs?

Are you looking for a great work-life balance with a working pattern that suits your lifestyle?

The Role

We’re looking for an experienced Housing Officer to manage our South West patch of c. 105 tenants, covering Maternity Leave for a fixed 12 month term.

You will act as a key contact for tenants, their representatives and partner agencies, providing strong oversight of building safety, tenancy performance, and neighbourhood issues to improve tenant satisfaction and compliance.

Key Responsibilities

· Support tenants to sustain tenancies, addressing concerns promptly and managing reaches when necessary

· Manage lettings and voids, ensuring homes are allocated appropriately and efficiently

· Work with tenants to maximise income, access benefits, and maintain financial sustainability

· Ensure buildings are safe and compliant with landlord obligations and fire safety regulations

· Build positive relationships with care teams, local authorities, and other stakeholders

· Delivering tenant engagement or service improvement initiatives

· Maintain accurate records and contribute to performance monitoring and service improvement

You need to:

· Be experienced in housing management, tenancy sustainment, and ASB resolution

· Be skilled in building trust with vulnerable adults and managing complex needs (learning disabilities, autism, mental health, etc.)

· Be knowledgeable of regulatory requirements for specialist supported housing, landlord and tenant responsibilities, housing legislation, and safeguarding processes

· Be confident handling challenging situations, prioritising workload, and working independently

· Be IT literate and comfortable using case management systems

· Have a full UK driving licence with access to a vehicle and be able to travel to schemes regularly

· Have flexibility to meet operational needs and attend training, including monthly visits to Head Office in Salford.

Why Join Us?

This is your opportunity to make a tangible difference in people’s lives, working in a supportive, collaborative team environment. You’ll have the autonomy to make meaningful decisions while contributing to a high-quality housing services.

In return we offer

• £33-35k per annum
• Salary sacrifice pension scheme with a 4% employer contribution
• Subsidised private healthcare
• Life assurance (x3 salary)
• Membership of a health cash plan which contributes to day-to-day medical costs
• Private GP
• Employee discount scheme including retail, hospitality and gym membership
• 25 days holiday
• Flexible working

If this sounds like you we would love to hear from you. Please submit your CV together with a supporting statement outlining your suitability for the role.

Pay: £33,000.00-£35,000.00 per year

Work Location: On the road