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Solihull Shopping Centre jobs in Solihull

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    • Salary: Competitive salary plus benefits.
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    • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security.
    • Free drinks and food when you’re on shift.
    • * Engage with members of the public in busy shopping centres, high streets, and event locations.
    • Location: West Midlands (with occasional UK travel).
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    • Salary: Competitive salary plus benefits.
    • And as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the…
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    • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security.
    • Free drinks and food when you’re on shift.
    • Employee benefits including shopping vouchers, insurance and healthcare options.
    • Permanent role | 40 guaranteed hours | Night shift.
    • Activities delivered include range of exercises; leisure activities e.g. shopping and cooking, games, quizzes, art, gardening, music, discussion, festivities;…
    • Creating genuine connections with customers and delivering exceptional 1:1 service.
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Job Post Details

Customer Experience Advisor - FNOL
Steer Automotive Group
·
3.7
Solihull
Apply on company site

Job details

Pay information not provided
Paid training, Referral programme, Employee discount, Sick pay, Employee assistance programme, Company pension, Cycle to work scheme
Solihull

Full job description

Solihull

Ref: VA4280

#OFE

Benefits

  • Competitive salary plus performance related bonus
  • 29 days holiday including public holidays plus additional days with service
  • Pension contributions
  • Referral bonus scheme
  • Enhanced parental leave
  • Enhanced sick pay
  • Wagestreama Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
  • Talk to us about flexible working
  • VIP Awards colleague recognition scheme
  • Cycle to work scheme
  • Benefits App virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
  • Steer Academy provides accredited ongoing training paid for by the business
  • Opportunities for career progression

Customer Experience Advisor
Location: Steer Business Centre, Solihull

Are you passionate about providing exceptional customer service? Do you thrive in a busy, fast-paced environment? If so, wed love to hear from you!

Were looking for a Customer Experience Advisor to join our Central Claims (First Notification of Loss) team. In this front-line role, youll be the first point of contact for new clients and work providers, delivering a seamless and supportive claims journey by phone and email.

What Youll Be Doing:

  • Delivering outstanding service to customers and work providers from the very first contact

  • Accurately logging and managing new claims in a timely and efficient manner

  • Handling multiple tasks with precision and professionalism

  • Supporting your team to consistently meet service level targets

  • Keeping customer files accurate and up to date across multiple systems

  • Managing all aspects of the customer journey, including handling enquiries and resolving complaints

What Youll Need:

  • A confident, friendly, and professional communication style

  • Proven ability to multitask in a fast-moving environment

  • Strong organisational skills and attention to detail

  • A passion for delivering top-tier customer service

What We Offer:

  • Competitive salary and benefits

  • Ongoing training and career development opportunities

  • A welcoming, team-focused working environment

If you're ready to be part of a dynamic team where your work truly matters, apply today and take the next step in your career with us.

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