South jobs in South Tyneside

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a Branch Manager working in our Prince Edward Road, South Shields branch.

We’re seeking enthusiastic and reliable individuals to join our team.

Benefits

• Competitive market rates of pay – paid monthly
• Bonus Scheme
• 28 days holiday increasing to 33 (with service)
• Birthday Holiday
• Uniform allowance supplied
• Company Pension Scheme
• Staff Discount scheme
• Comprehensive induction-training and development programme
• Opportunities for staff development
• Employee Recognition Scheme
• Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
• Fully inclusive family-friendly policies
• Supportive team environment

Job responsibilities

We are keen to employ passionate individuals who care about customers and strive to always deliver a top-class service level in their team.

The successful candidates will provide excellent customer service, control the day to day management of the branch and staff, support, develop and supervise a small team of staff, be able to work to targets and motivate a team to reach agreed goals, can take, deliver instruction and communicate confidently with colleagues and customers, have a good level of organisational, commercial and leadership skills, maintain high standards of branch housekeeping and safety, work within company policies and procedures.

Your experience will include:

• Previous experience of supervising a team.
• Experience working in a retail sales / jewellery / financial services environment.
• A basic level of IT skills.

You must be willing to work 35.5 hours per week. (5 days per week Monday to Sunday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

• 90% of staff say their branch/department is a happy place to work
• 96% of staff believe they have job security
• 87% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: £25,308.66-£29,536.00 per year

Experience:

• Cash handling: 2 years (preferred)
• Customer service: 2 years (preferred)
• Retail sales: 2 years (preferred)
• Team management: 2 years (preferred)

Work Location: In person