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    • Follow practice protocols and procedures.
    • Local GP practice teams, including military-specific practices.
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Job Post Details

Medical Receptionist - job post

Hillcrest Surgery BA2 8JQ
Wellow Lane, Bath BA2 8JQ
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • 8 hour shift
  • Overtime

Location

Wellow Lane, Bath BA2 8JQ

Benefits

Pulled from the full job description

  • Company pension
  • On-site parking

Full job description

We have a friendly, enthusiastic industrious team and we need your help!

If you are confident and enjoy helping people please check out our current job opportunities! We advertise on our website, on Indeed, and our Facebook page.

(PLEASE NOTE WE ARE NOT IN BIRMINGHAM! WE ARE LOCATED IN PEASEDOWN ST JOHN NEAR BATH)

Reception Staff (Job will close when we find a right person!)

SALARY: £12.71 per hour (soon to rise with minimum wage increase)

HOURS: 35

There will be a regular shift pattern, however overtime cover for holiday or sickness may be required.

SHIFT PATTERN:

Monday- OFF

Tuesday- 8-6 (9)

Wednesday-7.30-6.30 (10)

Thursday- 8-5 (8)

Friday-7.30-4 (8)

35 hours

The post holder will have wide ranging responsibilities, including telephone work, triage, and administrative duties. Some experience in a Healthcare setting would be desirable, although not essential.

The post holder will use excellent communication skills to impart information between patients, and members of the practice team. A willingness to help patients, the business and support other team members is fundamental to this position!

The post holder will:

· Maintain excellent patient services.

· Keep abreast of their mandatory training

. Follow surgery procedures (i.e. Safeguarding, Equality and Diversity, Confidentiality, GDPR etc).

· Contribute to the practice strategy; highlight problems and develop ideas for future practice development

· Accept and support changes within the NHS

· Develop and maintain effective communication both within the practice and with relevant outside agencies

· Support your colleagues and be a valued member of the team

· Follow practice protocols and procedures

· Attend practice meeting and contribute as required

· Recognise people’s needs for alternative methods of communication and respond accordingly

· In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Apply with CV to Hannah Holland (Deputy Practice Manager)

hannahholland@nhs.net

Please make contact if you have any questions or you would like to take a look around. We’ll hear from you soon. Job will close when we have recruited. PLEASE PROVIDE AN EMAIL ADDRESS AND TELEPHONE NUMBER THAT WE CAN CONTACT YOU ON.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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