About Us: We're Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We're looking for a driven Supervisor to join our team.
Why Choose Burton & Speke, Your Locally Owned Starbucks:
- £14.25 per hour.
- Growth and development opportunities, fostering a culture of continuous learning and innovation.
- Flexible work schedule.
- Free drinks on shift
- Discounted food and drinks when you’re not working .
- Fun and supportive team environment built on transparency, dignity, and respect.
- Access to an Employee Assistance Programme.
- Partner Recognition Programmes
The Role: As a Starbucks Supervisor at Burton & Speke, you'll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You'll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.
What You'll Do:
- Become an Expert: Supervise and coach on Starbucks' beverage and food preparation, sharing your knowledge and expertise with the team.
- Lead the Store: Manage operations like cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results.
- Champion Customer Experience: Resolve issues promptly, create a welcoming and memorable experience for everyone by upholding Starbucks standards.
- Empower Your Team: Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support their development.
- Build a Strong Culture: Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute.
About You:
- You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee.
- You're a natural leader with strong communication and interpersonal skills.
- You're detail-oriented with a strong work ethic and a commitment to achieving results.
- You're flexible and can handle multiple tasks simultaneously.
- You're enthusiastic and have a positive attitude.
- You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow.
- You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.
