Student Support Manager jobs

Please note this is a fixed term position for 10 months.

We are looking for an accomplished professional to join our Student Support team as a Duty Manager, based at our City Campus in the heart of Leeds city centre. Using a range of people skills, the successful candidate will support and maintain the core student support presence on campus and provide student appointments covering advice on a range of issues.

You will assist in the provision of support and guidance to students and will develop a good all-round knowledge of support matters, including arrange referral to team colleagues where appropriate. Working in a complex environment, your work will involve effective communication and consultation with stakeholders and ensuring alignment with sector best practice.

Applicants must have practical experience of providing student support and engaging with service users to understand their requirements and develop solutions. Excellent problem solving and communication skills are essential, as is a strong commitment to providing high-quality support services to staff, students, and other stakeholders.

The work hours for this role are Mon-Fri 9-5pm. Please note, due to the responsive nature of this role, working from home cannot be facilitated.

To apply, please submit a CV as well as a covering letter.

This advet will close on Friday 13th November 2026.

If you have any queries about the application process, please email jobs@leedstrinity.ac.ukor call 0113 283 7130.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: Women, LGBTQ+ and Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.

Please note that we do not accept speculative CVs or unsolicited calls from recruitment agencies.