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Communications and Engagement Assistant - job post

Cornwall Partnership NHS Foundation Trust
3.6 out of 5 stars
Bodmin
£25,760 - £27,476 a year - Permanent, Full-time
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Job details

Pay

  • £25,760 - £27,476 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Bodmin

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Cycle to work scheme
  • Car scheme

Full job description

Band 3

Main area
Admin (communications)
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Monday to Friday with occasional weekend and evening work for events)
Job ref
201-26-301-C
Site
Carew House
Town
Bodmin
Salary
£25,760 - £27,476 Per Annum
Salary period
Yearly
Closing
21/06/2026 23:59
Interview date
07/07/2026

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.


Job overview

Communications and Engagement Assistant
Are you an organised administrator who enjoys working with people and making things run smoothly?

We’re looking for a friendly, reliable Communications and Engagement Assistant to provide high‑quality administrative support to our Communications team. This is a varied role where strong organisation, attention to detail and a positive, people‑focused approach really matter.

You’ll play a key part in supporting our Foundation Trust membership and governors; co-ordinating meetings and events, keeping records and databases accurate, responding to enquiries, and helping ensure communications reach the right people at the right time.

This role is ideal for someone with a solid admin background, confidence using Microsoft Office, and a natural ability to build positive relationships. If you’re approachable, well organised and enjoy being at the heart of a busy team, we’d love to hear from you.

Proposed Interview date: 7th July 2026

Main duties of the job

Membership

  • Support the Council of Governors with the implementation of the Membership Strategy.
  • Organise and facilitate membership events, including events to target new members.
  • Recruit new members
  • Keep accurate records of membership and constituencies
  • Input into the annual membership newsletter and routine membership communications
  • Proactively encourage Governor nominations

Governor engagement

  • Liaise with Governors to inform them of appropriate engagement opportunities.
  • Arrange engagement opportunities and accompany Governors to these.
  • Support Governors to enable them to engage with stakeholders.
  • Record and report on Governor engagement.

Governor elections

  • Assist with Governor election timetables.
  • Ensure membership data for voting is readily available and accurate for passing to the Returning Officer.
  • Ensure election information is detailed on the Trust’s website.

Administrative

  • Provide a high-quality administrative service to the head of communications and wider team
  • Deploy urgent and all user communications messages via appropriate communication channels including email, ticker tapes and social media.
  • Assist with the membership reports and newsletters.
  • Maintain the governor toolkit – keeping information relevant and up to date.
  • Deal promptly and courteously with telephone calls and emails.
  • Act as a brand ambassador by upholding the NHS and Trust corporate style and identity.
  • Arrange and co-ordinate events on Microsoft Teams

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Skills and Aptitude

Essential criteria
  • Effective time management skills and the ability to prioritise work.
  • Excellent organisational, interpersonal and IT skills.
  • Ability to communicate with people at all levels.

Education / Qualifications and Relevant Experience

Essential criteria
  • NVQ level 3 qualification or equivalent relevant experience
  • Good standard of education including English and Maths
  • Experience of working in a busy office environment using Microsoft Office programmes
  • Experience of database and diary management
  • Experience of meeting preparation and event organisation.
Desirable criteria
  • Database qualification
  • Knowledge of or experience in electoral processes

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

  • Career conversations and individual development plans for succession planning and talent management
  • Protected CPD time for registered staff
  • Access to a dedicated central development fund supporting CPD for all staff
  • Leadership and Management development programmes
  • Coaching and mentoring opportunities
  • A full clinical induction programme for operational skills
  • Access to a care certificate programme for our band 1-4 clinical staff
  • A bespoke and robust preceptorship programme to support newly qualified staff
  • Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

  • Suite of health and wellbeing initiatives to support our colleagues physical and mental health
  • Free access to individual HARP portfolios to support revalidation for nursing staff
  • Free DBS checks where required
  • Discounts available from retailers, UK hotels and main attractions
  • NHS Pension Scheme
  • Salary sacrifice car scheme
  • Cycle to work scheme
  • The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

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