Supply Quality Manager jobs in Shelley

Job Title: Supplier and TPM Quality Systems & Compliance Manager

Location: Remote UK

Hours: Monday to Friday, 8 am-4pm

About us:

Join one of Europe’s fastest-growing nutrition success stories.

Kendal Nutricare creates world-class nutrition for every stage of life — from Kendamil infant and toddler formula to Kendalife adult nutrition. We’re a family-owned, purpose-driven business with big global ambitions.

In 2025, we were ranked the UK’s fastest-growing food and drink company, with Kendamil now one of the fastest-growing baby brands in the world, the No. 1 Organic formula in both the UK and the USA, and available in 40+ countries (and counting).

As the only British infant formula manufacturer, we’re proud to produce our award-winning products here in the UK using British full-cream milk, with no palm oil or unnecessary additives — trusted by families worldwide.

We’re on an exciting path – join us!

The role:

Kendal Nutricare is seeking a dedicated Supplier & Third-Party Manufacturer (TPM) Quality Systems & Compliance Manager to oversee and enhance the quality and compliance of our supplier network. In this role, you will be responsible for leading supplier and third-party manufacturer quality systems to ensure regulatory compliance, food safety, and adherence to internal standards. The role oversees supplier qualification, specifications, FSVP and QTAs, while monitoring performance and driving continuous improvement. It also leads non-conformity and complaint investigations, ensuring effective root cause analysis, CAPA implementation, and protection of product quality and supply chain integrity.

What you’ll be doing:

• Provide technical support for qualification, approval, and ongoing monitoring of raw material suppliers, packaging suppliers, and third-party manufacturers (TPMs).
• Conduct supplier risk assessments, monitor performance KPIs, and drive continuous improvement programs across suppliers and TPMs.
• Review and approve product and raw material specifications, CoAs, allergen documentation, and regulatory compliance to ensure alignment with internal Quality, Food Safety, and regulatory standards.
• Collaborate with R&D, Regulatory, PMO, Operations, and TPMs to ensure supplier and material readiness for qualification and new product development.
• Maintain and enforce supplier compliance with preventive controls, hazard analysis, FSVP requirements, SOPs, QTAs, and quality system documentation.
• Investigate non-conformities, audit findings, deviations, and consumer complaints; conduct root cause analysis and implement effective CAPAs.
• Analyze trends and implement risk mitigation strategies to continuously improve supplier and TPM performance and ensure supply chain quality.

What you’ll need:

• Bachelor’s degree in Food Science, Microbiology, Chemistry, Engineering, or related scientific field.
• 5+ years of experience in Supplier Quality, Quality Systems, or Regulatory Compliance within Infant Formula, Dairy, Dietary Supplement, or CPG industries.
• Strong knowledge of global infant formula standards and food safety regulations (e.g., US FDA, Health Canada, Codex).
• Experience with third-party manufacturers and contract manufacturing environments.
• Proven ability to create and approve raw material/product specifications and manage Quality Technical Agreements.
• Skilled in leading continuous improvement, change management initiatives, and managing consumer complaint investigations related to product quality, safety, and regulatory compliance

What you’ll get from us:

The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers.

We offer to all our employees:

• 25 days holiday (plus bank holidays) pro rata
• A pension scheme
• Employee Assistance Programme
• Life Assurance at 2 x basic salary*
• Free parking*
• Subsidised breakfast
• Free gym membership*
• Health Cash Plan

Job Types: Full-time, Permanent

Pay: Up to £60,000.00 per year

Benefits:

• Bereavement leave
• Canteen
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Application question(s):

• Do you have experience conducting supplier risk assessments and implementing risk-based continuous improvement programs?
• Have you managed the qualification, approval, and ongoing monitoring of raw material and packaging suppliers as well as third-party manufacturers?
• Have you overseen supplier or TPM performance KPIs and driven initiatives to stabilize or improve them?
• Have you investigated supplier or TPM non-conformities, performed root cause analysis, and implemented CAPAs?

Work authorisation:

• United Kingdom (required)

Work Location: Remote