Support Medical Secretary jobs in Birmingham

Overview

The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job

• Type letters, reports and associated documentation as required and within the specified timescales as appropriate
• Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Manage all enquiries in an effective manner
• Process incoming letters/emails/messages as requested within a timely manner
• Scan documentation and attach scanned documents to patients healthcare records
• Process referrals using the electronic referral system (ERS)
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Manage all administrative queries as necessary
• Conduct clinical system searches as requested
• Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Participate in local initiatives to enhance service delivery and patient care
• Produce meeting agendas and record the minutes of meetings
• Support and participate in shared learning
• Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
• Accurately input and code SNOMED CT data on the clinical IT system

Pay: From £13.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person