Support Officer jobs in Birmingham

The opportunity and what makes Community Integrated Care a great place to work

Be Part of B’s Team – Where Every Day is Full of Joy, Creativity & Purpose!

Are you passionate about making a real difference in someone’s life? Do you bring energy, creativity, and compassion to everything you do? Then B is looking for YOU to join her incredible support team!

Community Integrated Care is recruiting for Male and Female Advanced Support Worker Specialists, with flexible day and night shift patterns of 39 hours per week, or part-time being a minimum of 24 hours.

You will need to be empathetic be able to build a good rapport, resilient, good communicator, fun with a sense of humour, creative and need to listen intently. You will also need to ooze energy, enjoy going to the gym, running, dancing, yoga and keeping fit with the person that you will be supporting. You will need to be very understanding and of a nurturing nature, calm, and patient, with a 'Can Do' approach.

NVQ level 3 or above is desirable. We will provide specialist training in PBS (Positive Behaviour Support) and PDA (Pathological Demand Avoidance).

You will support a young autistic adult with learning disabilities , who has other complex needs, to lead their best life Bolder.

• £15.70 per hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Bolder’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

Who you’ll be supporting & more about the role:

About the Role

We are a specialist team supporting a vibrant and talented young woman, who lives life to the fullest and wants a team that helps her do just that. You’ll be part of a close-knit group delivering trauma-informed, person-centred support based on Positive Behavioural Support (PBS) principles.

You’ll help B thrive by supporting her in the things she loves—drama, role play, singing, dancing, cooking and staying active at the gym. No two days are the same, and every day is an opportunity to bring joy, build trust, and make a lasting impact.

What B is Looking For

B wants a team that is:

• Happy, bubbly, and full of life
• Creative and playful – especially if you love drama and role play!
• Animal lovers
• Energetic and active – gym sessions are a regular part of her week
• Musical or artistic – singing, dancing, or playing an instrument is a big plus!
• Great cooks – she’d love to learn from you in the kitchen
• Kind, patient, and emotionally attuned – you’ll need to pick up on subtle cues and respond with care

What You’ll Gain

• Specialist training in PBS and Pathological Demand Avoidance (PDA)
• A supportive, psychologically safe environment
• A role where your creativity and personality are celebrated

What You’ll Bring

• Experience in delivering PBS-based support
• A trauma-informed, person-centred approach
• Excellent observation and communication skills
• A commitment to consistency, reliability, and building trust
• A positive, fresh outlook every day

You must also be willing to take part in a recruitment assessment day. Assessment dates are scheduled throughout 2026 and all details will be confirmed for successful applicants.

About you:

Your values:

The ideal candidate will have a Level 3 in Social Care and strong experience in mental health, working with challenging behaviours, autism and sensory communication, and physical health.

If you do not have a qualification, you will need to have extensive experience in social care.

You will know how to connect with people and be passionate about supporting people to live independently. You will also be a brilliant mentor and share your skills and experiences with your colleagues.

We will develop your talents with a range of specialist training, including PBS, PDA , Capable Environments and how to support in a trauma informed way.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination

• A problem Solver

• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact

Victoria Andrews , our recruitment specialist, for a friendly informal chat on 07816 268813 or email: Victoria.Andrews@c-i-c.co.uk