Support Options jobs in Swansea

Youll be part of the Amazon warehouse team that prepares and delivers orders to customers who count on us every day. These active, hands-on roles put you at the centre of how Amazon delivers—whether youre in a Fulfilment Centre, Sortation Centre, or Delivery Station, youll help make sure customers receive their orders on time.
Basic Job Requirements

• Be 18 years or older
• Understand and follow instructions in English
• Lift up to 23kg
• Push utility carts up to 27kg
• Stand, walk, push, pull, squat, bend, and reach during shifts
• Use carts, dollies, hand trucks, and other gear to move items around
• Go up and down stairs (where applicable)
• Work at a height of up to 12m on a mezzanine (where applicable)
• Adhere to strict safety, quality, and fulfilment production standards
• You may be required to handle a full range of Amazon products, including alcohol, pork, beef and other animal products

What You’ll Do

• Receive and put away inventory in designated warehouse locations
• Pick customer orders from shelves and pack items for shipment
• Load packed boxes onto trucks and unload incoming freight from trailers
• Use scanners to read bar codes on products
• View prompts on screens and follow direction for some tasks
• Troubleshoot problems
• Ensure product meets quality requirements
• Some roles require you to learn how to operate powered industrial trucks (PIT), such as forklifts, reach trucks, and order pickers. Equipment training and certification are provided free of cost.

Please Note:  Job responsibilities may be different based on the warehouse type. Amazon may place you in a role based on location and shift availability.
Schedule Options

• Shift Options. Early Morning, Daytime, Evening, and Overnight hours.
• Weekly Hours. Full-Time (40 hours), Reduced-Time (30-39 hours), Part-Time (20-29 hours), or Flex-Time (0-19 hours).
• Schedule Flexibility. Choose from a Fixed weekly schedule or Flexible Schedules.
• Overtime Opportunities. When customer demand increases, you may have the chance to work additional days.

What It’s Like at an Amazon Warehouse

Safety Your Workspace

• Safety. Your safety is our top priority. We provide protective gear and all teams share safety tips daily. Our state-of-the-art facilities are clean, well-organised, and designed with your safety in mind.
• Equipment. You’ll be working around moving equipment – PIT equipment, such as forklifts, reach trucks, and order pickers, as well as mobile carts, dollies, and rolling cages.
• Physical Activity. Some activities may require standing in one place for long periods, walking around, or climbing stairs.

Work Conditions

• Temperature. Climate-controlled facilities maintain temperatures between 15°C and 32°C in most areas.
• Noise level. It can get noisy at times. We provide hearing protection if you need it.
• Dress code. Relaxed and comfortable. Closed-toe shoes required. All necessary PPE provided.

Why Youll Love Amazon

Compensation

• Benefits. Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more.

Culture

• Inclusive workplace. We offer a variety of employee support programmes and resource groups. Join us in making a positive impact through local community engagement initiatives and outreach activities that help strengthen the areas where we live and work.
• Team environment. Work on supportive teams in a workplace ranked among the best in the world.

Career Advancement

• Onboarding Training. Youll complete on-the-job training during your first few days. In some cases, your training schedule will match the shift you selected. In other cases, youll have a fixed training schedule before transitioning to your chosen schedule.
• Career Growth. Weve pledged to upskill our employees with free training and development programmes, plus tuition support for select employee groups.

How to Get Started

Begin Your Application in 3 Easy Steps:

• Click “Select Schedule.”
• Choose your preferred shift.
• Click “Apply” to begin.

Need help? Visit ourstep-by-step application guide.
Need help to apply?

If you have a disability and need a reasonable adjustment during the hiring process, including support for the Pre-Hire Appointment, or need to initiate a request prior to starting your Day 1,please visit our People with Disabilities page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by email at dls-uk-roi-acat@amazon.com.
Equal Employment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult ourPrivacy Notice to know more about how we collect, use and transfer the personal data of our candidates. 
 
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