Company Description
At Home Instead Newport and Chepstow, we are more than just a care provider—we are a family-run company passionate about making a meaningful difference in the lives of both our clients and our employees. Home Instead Newport covers the areas of Newport, Chepstow, Caldicot & Cwmbran.
Our mission is to deliver high-quality, compassionate care that brings joy and comfort to those we support. At the same time, we strive to create a nurturing, supportive environment for our team, ensuring you feel valued and empowered in your role.
We are always looking for kind, caring individuals who want to make a positive impact in their community. If you have a caring heart and a desire to provide exceptional care, this could be the perfect opportunity for you!
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Job Description**
Enjoy some Fantastic Benefits!*
- Flexible Hours – Full-time & part-time positions available
- Early Access! – Access wages with our "Early Pay" App
- Work-Life Balance – We work around you
- Generous Mileage Allowance –
- 30p per mile -15 minutes minimum travel time between clients
- 45p per mile when accompanying a client
- Paid Travel Time – Get paid while on the move
- Competitive Pay Rates –
- £13.25/hr (Mon-Fri)
- £13.50/hr (Sat-Sun)
- Double Pay on Bank Holidays at £26 per hour– Earn extra for your time
- Quality Care, No Rushing –
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- Minimum of 1-hour visits with regular clients
- Build strong relationships & provide meaningful care
- Fully Supported Training –
- Paid training & shadowing visits
- Continuous mentoring & guidance
- Career Growth Opportunities – Complete NVQs & boost your skills
- Community & Connection –
- Regular team meet-ups & social events
- 24/7 on-call support when you need it
- Referral Bonus – £150 when you refer a friend!
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What We Offer*
We believe in quality over quantity, which is why our minimum visit length is 1 hour, giving you the time to build strong relationships with your regular clients without feeling rushed.
Care Services We Provide
- Companionship Services – Offer engaging conversation, social outings, and friendly support.
- Healthy Living Support – Monitor diet and promote well-being through balanced nutrition.
- Encourage Hobbies & Activities – Help clients stay active with hobbies, outings, and social engagements.
- Appointment & Travel Assistance – Arrange schedules and accompany clients to appointments or social events.
- Home Help Services – Run errands, collect prescriptions, and provide light housekeeping to ensure a clean and comfortable home environment.
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Your Responsibilities*
✅ Embrace Our Core Values – Live and breathe the principles of Home Instead, demonstrating excellence and compassion in everything you do.
✅ Create a Positive Environment – Foster a warm, welcoming atmosphere that enhances the quality of life for clients.
✅ Keep Us Informed – Document daily activities and report any changes in a client’s needs or living conditions via our app
✅ Stay Connected – Communicate with our* office staff & team*, ensuring a supportive and collaborative environment.
If you are new to care or already have experience, we'd love to hear from you! Full training is provided, so even if you're just starting out, you’ll receive the guidance and support you need to feel confident in your new role.
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Additional Information*
* Due to the nature of the role, we require all candidates to have a full UK Driving license and access to a vehicle.*
Job Types: Full-time, Part-time, Permanent
Pay: £13.25-£13.50 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Store discount
Application question(s):
- Do you have access to a vehicle to travel between clients' homes?
- Will you now or in the future require sponsorship for employment visa status?
Licence/Certification:
- Full UK Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
