Sussex Medical Services jobs

Sussex Medical Chambers is a leading provider of independent healthcare and medical services in East and West Sussex. We offer a comprehensive range of private healthcare services, such as women’s health, urology, GP services, osteoporosis DEXA scanning, and non-obstetric ultrasound, as well as NHS community services, reflecting its strong partnership with local healthcare systems. Established in 2006, Sussex Medical Chambers is built on a commitment to exceptional patient care, clinical expertise, and ongoing investment in people and facilities.

Overview

We are looking to grow our team with an additional DEXA Operator. The purpose of the role is to assist with the tasks and duties of the SMC Osteoporosis services in Brighton and Worthing. The role involves performing DEXA scans as well as general admin and assistance as required for the services provided by SMC to operate optimally. Some weekend work might be required.

Main Responsibilities

• To work closely with Clinicians and Professionals in the delivery of the DEXA Clinics.
• To work within the IRMER, and related, guidelines.
• To work within the associated DEXA local rules in operating the DEXA service.
• To manage referrals to the DEXA service.
• To maintain patient comfort within the waiting areas.
• To scan patients for Osteoporosis using the DEXA scanner and in line with the training provided.
• To observe and provide support for patients during their scans.
• To setup and clean down the Scanning Room.
• Strictly follow infection control guidelines.
• To seek advice from senior colleagues and clinicians as and when required.
• To setup the room for scanning – prepare appropriate equipment and materials including PC’s.
• To ensure accurate stock control and ordering of supplies.
• To be provide cover for colleagues during periods of leave.
• To record use of equipment/ materials – batch numbers/ serials numbers if applicable.
• To record / make notes on scans undertaken as directed by the senior Clinician.
• To ensure Patient Consent is achieved prior to a scan.
• To ensure the patient is safe to travel post scan.
• Ensuring high levels of customer service at all times to Patients, Visitors and Medical Professionals.
• To assist with the delivery of Services held by SMC and the outside organisations including the CCG, Private Contractors and Independent Providers.
• Administration related to Patients Referrals, Patient records, Patients reports and typing.
• To ensure that the services are working in an efficient and safe manner.
• To assist with the operational resources as required to meet service specifications of contracts.
• To assist with the monitoring, achievement and reporting of contractual requirements including: Key Performance Indicators; timescales; Outcome reporting.
• To assist with the monitoring, collecting and analysis of datasets for internal reporting and external reporting.
• To attend meetings as directed by the Senior Management.
• To assist with the monitoring and progress of contracts and create reports for the Management Team.
• Support the Management with their admin requirements as requested.
• Assisting with all levels of Marketing and Promotion of the Contracts and Services.
• Strict adherence to all regulation and legislative requirements.
• Adherence to Data Protection and Information Governance Guidelines.
• To operate in a manner that ensures the services offered by SMC are working in an efficient and safe manner.
• To abide by Safeguarding and Whistleblowing Policies.

Success Factors

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Understanding of patient confidentiality and Data Protection legislation
• Excellent organisational and time management skills
• High attention to detail and accuracy
• Customer-service focused and empathetic
• Professional, compassionate, and non-judgemental approach
• Ability to maintain professional boundaries with patients
• Flexible and adaptable to change
• Reliable, punctual, and hardworking

Qualifications and Experience

• Experience in similar role preferred but not essential
• Very good written and spoken English
• Computer literacy

If you are interested in this role, please submit your application as soon as possible by sending your cv. We look forward to hearing from you.

Sussex Medical Chambers is an equal opportunity employer, committed to fostering a workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds and are dedicated to promoting diversity, inclusion, and fair opportunities for all members of our team.

Pay: £14.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount

Work Location: In person