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System Administrator jobs in Warrington

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    • Job Type:* Full-time, Permanent.
    • This is a hands-on support role working across multiple customer environments.
    • Assist with user onboarding and offboarding.
    • Maintaining oversight of infrastructure, systems and security compliance.
    • You'll be the primary on-site lead, supporting the team while overseeing service…
    • Based on site in Cheadle (SK8 3GW) - Monday to Friday.
    • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays…
    • Administer user and host accounts within lab directory and identity systems.
    • The postholder will maintain and support virtualised teaching environments, user…
    • Ideally you will have experience with Microsoft O365, Microsoft Entra (Azure AD), Cisco networking, Meraki networking and wireless technologies and Nutanix…
    • View all mydentist jobs - Radcliffe jobs - Infrastructure Engineer jobs in Radcliffe
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    • The successful candidate will be responsible for the administration, support, security, and continuous improvement of the Active Directory, PKI, DNS, Group…
    • Maintain infrastructure monitoring, logging and alerting systems.
    • Methodical troubleshooting skills across hardware, operating systems and networks.
    • Administer, configure and support Linux based systems.
    • Document system configurations, changes and operating procedures.
    • System Patching and software updates.
    • Comfortable using ticketing systems and following structured support processes.
    • Helping partners plan and set up their phone systems, including call routing…
    • You will be based at one of our customer sites and responsible for providing support to staff and students and carrying out maintenance, as well as dealing with…
    • Define integrations, APIs, and system interfaces.
    • Role: Solutions Architect Location: Mainly Remote (UK) Length: 3 month initial contract Day Rate: £625+ per…
    • Provide first-line IT support via phone, email, remote tools, and the ticketing system.
    • They’re a growing managed service provider supporting a wide range of…
    • Ability to document work clearly in a ticketing or service-management system.
    • Schedule:* Approximately 40 hours per week, with onsite coverage.
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    • These will primarily relate to desktop and laptop hardware issues, software faults, email systems, telephony systems, collaboration platforms, and associated in…
    • Identify recurring issues and contribute to service, system and process improvements.
    • On Call required as part of the role.

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2nd Line IT Support - AVD Expert
Client First Solutions
Styal Road, Manchester M22 5UA
£33,000 - £40,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£33,000 - £40,000 a year

Job type

Full-time

Shift and schedule

Monday to Friday

Benefits

Pulled from the full job description
Free parking
On-site parking

Full job description

L2 Support Technician / IT Support Engineer - AVD Expert

Salary: £33,000 - £40,000per annum
Location: Office-based near Manchester Airport
Hours: Monday to Friday, 09:00–17:30 / 08:30 - 17:00
Job Type: Full-time, Permanent

We are looking for an experienced L1/L2 IT Support Engineer to join our growing MSP team.

This is a hands-on support role working across multiple customer environments. You will provide technical support via phone, email, WhatsApp and remote support tools, taking ownership of issues from initial contact through to resolution.

The role would suit someone who is comfortable working in a busy MSP environment, can manage several issues at once and has the technical confidence to troubleshoot beyond basic first-line support.

Key Responsibilities

  • Provide Level 1 and Level 2 technical support to MSP customers.
  • Support users via phone, email, WhatsApp and remote support tools.
  • Troubleshoot Microsoft 365, Windows, email, user account, application and connectivity issues.
  • Support and troubleshoot Azure Virtual Desktop (AVD) environments.
  • Manage multiple tickets and customer requests at the same time.
  • Keep customers updated and maintain clear ticket notes.
  • Assist with user onboarding and offboarding.
  • Manage permissions, accounts and general Microsoft 365 administration.
  • Diagnose issues before escalating to senior engineers where required.
  • Support the wider IT team with customer projects, changes and recurring technical issues.
  • Provide on-call or out-of-hours support when required.

What We’re Looking For

  • Previous experience working in an MSP, IT support company or busy service desk environment.
  • Strong Level 1 support skills with experience handling Level 2 issues.
  • Good knowledge of Microsoft 365 and Windows environments.
  • Experience supporting Azure Virtual Desktop (AVD).
  • Strong troubleshooting and problem-solving skills.
  • Ability to manage multiple tasks and priorities.
  • Confident speaking to customers over the phone.
  • Good written communication skills.
  • Organised, reliable and able to take ownership of technical issues.
  • Willingness to participate in on-call support when required.

Desirable Experience

Experience with any of the following would be beneficial:

  • Microsoft Entra ID / Azure AD
  • Microsoft Intune
  • Exchange Online
  • SharePoint and OneDrive
  • Active Directory
  • Azure Virtual Desktop / FSLogix
  • VPNs and networking
  • Firewalls
  • RMM tools
  • Endpoint management
  • 3CX / VoIP
  • Supporting remote users

About the Role

You will be joining a growing technical team supporting a range of business customers.

This is not a scripted call-centre helpdesk role. We are looking for someone who can investigate problems properly, take responsibility for customer issues and work efficiently in a fast-paced MSP environment.

The successful candidate will be expected to work from our office near Manchester Airport.

Salary: £33,000 - £40,000 per annum.

Working Hours: Monday to Friday, 08:30–17:00 or 09:00-17:30

Pay: £33,000.00-£40,000.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

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