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    • In this varied role, you will provide remote and on-site technical support, troubleshooting hardware, software and networking issues.
    • As part of our team, you’ll manage support tickets from 1st to 3rd line, ensuring comprehensive, lasting solutions.
    • Patch management for 3rd party software.
    • View all Equasys jobs - Warrington jobs - IT Support Specialist jobs in Warrington
    • Salary Search: IT Support Specialist - (MSP) salaries in Warrington
    • Log, track, prioritise and resolve incidents and service requests using the IT Service Management (ITSM) system.
    • Access to retail and gym discounts.
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    • This is not your typical support role — it's a highly technical position where 80% of your time will be dedicated to leading and delivering infrastructure,…
    • Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as…
    • Perform daily, weekly and monthly system check processes.
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    • Windows 10 ad 11 operating systems.
    • To ensure the ITSM system is fully updated with all activity including notes and knowledge base articles.
    • To ensure all support requests and incidents via any…

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Job Post Details

Rise Technical Recruitment Limited logo
IT Support Engineer
Warrington
•
Hybrid work
Up to £30,000 a year
Permanent

Job details

Up to £30,000 a year
Permanent
Hybrid work in Warrington

Full job description

IT Support Engineer

Warrington (Commutable from: Manchester, Liverpool, St Helens, Wigan, Runcorn, Widnes, Altrincham, Leigh)

£30,000 + Training + Progression + Hybrid working + Excellent Benefits

Are you an IT Support Engineer with looking to join a highly varied technology company offer specialist training and the opportunity to develop your technical skills?

This is an excellent opportunity to join a nationally-renowned IT services business, where you will work with a team of experts, get progression opportunities and career stability.

The company are an established provider of IT and technology solutions, offering specialist services to a wide range of high-end customers. Due to continued growth, they are looking to add an experienced IT Support Engineer to their team.

In this varied role, you will provide remote and on-site technical support, troubleshooting hardware, software and networking issues. You will work with Microsoft technologies, manage service desk tickets and support the delivery of key IT projects.

This role would suit an IT Support Engineer looking for a varied technical position with flexible working and long-term career development.

The Role:

  • Providing remote, telephone and on-site IT support.
  • Troubleshooting hardware, software and network issues.
  • Supporting Microsoft 365, Active Directory, DHCP and DNS.
  • Based in Warrington with travel to customer sites when required.

The Person:

  • IT Support Engineer / 2nd Line Support Engineer / IT Technician.
  • Experience with Microsoft 365, Active Directory and networking.
  • Full UK driving licence.
  • Holds SC clearance or willing to undergo clearance.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

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