About the role

Sytner BMW Tamworth is looking for a punctual and enthusiastic Meet and Greet Car Park Attendant to join our fantastic team!

To provide a professional and welcoming experience for all customers visiting the dealership, whilst supporting the efficient daily operation of the Aftersales department through vehicle movements and forward planning.

Key Responsibilities:

• Customer Meet & Greet: Welcome customers on arrival, provide a friendly and professional first impression, and direct them to the appropriate Service Advisor.
• Vehicle Movements: Safely move, park and organise customer vehicles, ensuring care and attention at all times.
• Daily Planning: Prepare and maintain Excel planning lists for the following day's customer appointments, ensuring all relevant information is accurate and up to date.
• Operational Support: Work closely with Service Advisors and the Aftersales team to ensure smooth customer arrivals, collections and vehicle movements.
• Customer Experience: Maintain a clean, organised and professional customer arrival area, delivering excellent customer service.
• Team Communication: Highlight any potential issues with the following day's appointments or vehicle arrangements to the relevant colleagues.

About you

• Full UK driving licence.
• Excellent customer service and communication skills.
• Good organisational skills and attention to detail.
• Competent in Microsoft Excel and basic computer systems.
• Ability to prioritise tasks and work effectively in a busy dealership environment.
• Professional, reliable and positive attitude.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.