Target Operating Model Consultant jobs

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint.

Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket-led operations to measurable, product-aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance.

This will include:

• SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.
• Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data-driven trade-offs between reliability and delivery velocity.
• Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision-making.
• Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post-incident improvement actions.
• Toil Reduction Through Engineering & Automation: Identify high-friction operational work and prioritise engineering-led automation to reduce manual effort, improve repeatability, and increase operational scalability.
• SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation.
• Cross-discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers.
• Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed).

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal Contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & Development – Training to support your career development and the skills

Your Profile

• Extensive experience in client‑facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements.
• Proven ability to lead and own advisory engagements end‑to‑end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work.
• Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.
• Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities.
• Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating‑model principles in advisory, transformation, or large‑scale delivery contexts; associate‑level certifications are desirable but not mandatory.
• Design, establish, and evolve SRE‑led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise‑level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms.
• Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision‑making.

Security Check (SC) Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (https://www.gov.uk/guidance/united-kingdom-security-vetting-applicant#levels-of-national-security-clearance)

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.

What You'll Love About Working Here

Join the close-knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you’ll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you’ll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you’re excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow.

We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients

Need To Know

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and Meet the minimum essential criteria for the role.

Please opt in during the application process.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.