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Job Post Details

Loans Underwriting Administrator - 6 Month Fixed Term Contract - job post

Family Building Society
Epsom KT17 4NL•Hybrid work
£26,000 - £26,500 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £26,000 - £26,500 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Epsom KT17 4NL•Hybrid work

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • Private medical insurance

Full job description

Job Title: Loans Underwriting Administrator

Location: Epsom, KT17 4NL (Surrey)
Company: Family Building Society
Employment Type: Full-time, 6 month fixed term contract
Salary: £26,000–£26,500
Hours: Monday–Friday, 9:00–17:30 (1-hour lunch)

Who we are

Family Building Society is a forward-thinking financial services organisation that isn’t afraid to challenge the market. We have big plans for the future and are always looking for talented individuals who can make a real contribution and help us grow.

There are around 250 of us at our headquarters in Epsom, Surrey and we’re always looking for enthusiastic professionals to join us.

We are passionate about our people, so we’ll do all we can to provide a wide range of benefits and help develop your professional skills and qualifications so you can do your best. Our values guide us in all that we do and we’re always on the lookout for people who hold similar values to ours:

  • We are one family
  • We are always learning
  • We do the right thing
  • We respect each other

Job Overview
This role supports the end‑to‑end mortgage process, ensuring applications are processed accurately and efficiently from submission through to completion.

Responsibilities

  • Process loan applications on the internal system and follow up with customers or brokers for any missing information
  • Arrange property valuations and liaise with valuers as needed
  • Upload and organise documents to prepare cases for underwriting
  • Handle incoming post and complete basic admin tasks (e.g. acknowledging offers)
  • Carry out checks such as land registry and credit searches
  • Request and track information needed for post-contract changes
  • Send out mortgage offers and solicitor instructions once approved
  • Respond to customer, broker, and solicitor queries by phone or email
  • Support the Completions team with administrative tasks after approval
  • Manage paperwork and system updates for any changes after contracts are agreed

Experience

  • Excellent communication skills both written and verbal
  • An ability to build and maintain relationships both internally and with external parties.
  • Accurate and efficient administration skills
  • The flexibility to move between different tasks and systems quickly and effectively.
  • Good teamworking abilities
  • The initiative to work on your own and manage your own workload.
  • If you are passionate about driving business growth and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Loans Underwriting Administrator

Benefits Package and Incentives:

  • Generous and comprehensive benefits package including BUPA Healthcare after completing 6 months' probation period.
  • Company pension
  • Free parking permit at local car park
  • Free tea, coffee and fruit
  • 25 days holiday (excluding bank holidays), with length of service increases to 28 days holiday
  • Hybrid working available after completing 6 months’ probation period

To apply, please submit your application via our website:

https://family.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F08193f8f-6c45-4bb2-a719-19e743ababc0

Job Types: Full-time, Permanent

Pay: £26,000.00-£26,500.00 per year

Application question(s):

  • Do you have right to work in the UK?
  • Do you have GCSE Grades above C grade in English and Maths?
  • Do you require any reasonable adjustments for the recruitment process?

Work Location: Hybrid remote in Epsom KT17 4NL

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