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Technical IT Support jobs in Watford

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    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders.
    • Day off on your birthday.
    • Provide high quality customer focused technical support and training to non-teaching and teaching staff and to pupils.
    • Experience of working with iSAMS.
    • Maintain accurate ticket records, technical documentation, and customer communications throughout the incident lifecycle.
    • CCNA, JNCIA, or NSE 4 certifications.
    • Provide technical support across Microsoft 365 services and workplace applications.
    • Provide 2nd-line technical support for end-user computing issues across…
    • Provide first-line support, log and prioritise tickets, troubleshoot routine issues and escalate when needed.
    • Help with staff onboarding and offboarding.
    • Deliver a high standard of technical support in line with agreed SLAs and service management best practices.
    • Take ownership of complex 3rd line support tickets,…
  • View similar jobs with this employer
    • Good communication skills, with capacity to explain technical information clearly to both technical and non-technical users.
    • Service Desk and End-User Support.
    • You’ll provide 2nd and 3rd line ICT support, investigating escalated, complex and recurring technical issues and ensuring requests are resolved efficiently in…
    • Location:* London, UK (6 days per year in office).
    • You will be responsible for the delivery of Data Analytics Training across our Apprenticeship and Bootcamp…
    • Location:* London, UK (6 days per year in office).
    • You will be responsible for the delivery of Data Analytics Training across our Apprenticeship and Bootcamp…
    • Troubleshoot technical issues: Identify and resolve hardware, software and connectivity problems using diagnostic tools.
    • 1.5 paid volunteering days per year.

Job Post Details

The Army logo
IT Support Technician (No Experience Needed)
Watford
£27,282 a year
Permanent, Full-time

Job details

£27,282 a year
Annual leave
Permanent, Full-time
Watford

Full job description

Create a battle-winning cyber capability.

As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:

  • Learn how to protect our frontline communications systems from cyber warfare threats
  • Join one of three focused trades: Information Services, Networks, or Infrastructure
  • Configure, deploy, and maintain operational and tactical communication systems
  • Engineer radios, satellite systems and computer networks
  • Build voice and data telecommunications networks
  • Earn an apprenticeship in Network Engineering or Cable Installing

To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent).

Set yourself up for life.

During your initial training, you'll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989.

You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities.

Get skills, get qualified, get confident.

You Belong Here.

Pay: From £27,282.00 per year

Pay: £27,282.00 per year

Work Location: In person

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