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    • Recommending suitable products and services to enhance the customer experience.
    • Supporting existing customers during contract renewals.
    • We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for…
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    • Proven experience in a customer service or helpdesk leadership role.
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    • Review customer feedback and implement improvements.
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    • Delivering great customer service every time.
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Job Post Details

Inbound Sales Advisor - job post

Concentrix
Belfast BT1 3NR
£26,520 a year - Permanent, Full-time

Job details

Pay

  • £26,520 a year

Job type

  • Permanent
  • Full-time

Location

Belfast BT1 3NR

Benefits

Pulled from the full job description

  • Referral programme
  • Employee stock purchase plan
  • Employee assistance programme
  • Company pension
  • Casual dress

Full job description

Telecommunications Advisor – Belfast (Onsite)

Build skills. Earn well. Be supported from day one.

At Concentrix, we believe a great career starts with feeling supported, valued, and able to grow. We’re looking for motivated people to join our Belfast team as Telecommunications Advisors, supporting one of the UK’s leading telecommunications providers.

You don’t need years of sales experience to succeed here — we provide full training, coaching, and clear progression pathways to help you build confidence and capability in the role.

What You’ll Be Doing

  • Supporting existing customers during contract renewals
  • Understanding customer needs through conversation and active listening
  • Recommending suitable products and services to enhance the customer experience
  • Handling inbound and outbound calls using leads generated by service teams
  • Working as part of a supportive, collaborative team

What We’re Looking For

We’re interested in potential and attitude, not just experience.

You may be a great fit if you:

  • Communicate clearly and enjoy helping others
  • Are comfortable learning new systems with guidance
  • Like working towards goals as part of a team
  • Are motivated to develop new skills and build a career

Sales or target-based experience is welcome, but not essential — full training is provided.

Pay & Rewards

  • Salary: £26,520 per annum
  • Bonus: Uncapped performance bonus (average £500–£1,000 per month)
  • Location: Maysfield Office, Belfast BT1 3NR
  • (Centrally located near Lanyon Place Station)

Concentrix UK Benefits

Financial & Future

  • Company pension (auto-enrolment after 92 days, if eligible)
  • Group Life Assurance from day one, at no cost to you
  • Employee Stock Purchase Plan (ESPP) – purchase Concentrix shares at a discounted rate (eligibility applies)
  • Benefex employee savings platform – access to retail, lifestyle, and wellbeing discounts

Health & Wellbeing

  • Employee Assistance Programme (EAP) – free, confidential support for mental, emotional, financial, and legal wellbeing (available to you and your dependants)
  • Dental cover options via Unum (employee-funded)
  • Eyecare vouchers through Specsavers (VDU eye tests and money off glasses)
  • PureGym discount – 10% off membership and no joining fee (300+ UK gyms)

Learning & Development

  • Concentrix University
  • LinkedIn Learning access
  • Ongoing coaching and development opportunities

Inclusion Matters Here

Concentrix is a Disability Confident and Equal Opportunity Employer.
We welcome applications from people of all backgrounds and assess everyone fairly based on skills and potential.

Pay: £26,520.00 per year

Benefits:

  • Casual dress
  • Referral programme

Work Location: In person

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