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Telecoms Engineer jobs in Coppull

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Job Post Details

Network Engineer (2nd Line) - job post

Fusion Fibre Group
Warrington WA3 7BH•Hybrid work
£34,000 - £42,000 a year - Permanent, Full-time

Job details

Pay

  • £34,000 - £42,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Warrington WA3 7BH•Hybrid work

Full job description

Job Summary
You will be responsible to manage, scale and maintain the growth of Network infrastructure and support customer escalations from the service desk.

This is a hands-on role where you’ll lead and take part in projects.

You should have at least 3 years’ experience in a similar capacity within an ISP environment.

Responsibilities

  • Monitor and maintain network infrastructure resilience and reliability
  • Suggest improvements to network performance (capacity, scalability and resilience)
  • Provide technical input into projects and able to lead
  • Review and improve B2B technical solutions, such as multi-tenanted customers.
  • Work with Customer Support Team Lead with technical handover guides for new/existing products
  • Able to assist the Customer Service Team (CST) with incident investigation where applicable
  • Resolve issues escalated from CST.
  • Ensure all change activity on the Core Infrastructure platforms adheres to internal Change Management policies
  • Perform technical assessments, testing, and proof of concept to validate new designs
  • Willing to travel for remote network deployments/maintenance when required. (MDU & Cabinet sites)
  • Contribute to improvement of processes within the department
  • Build successful relationships with other teams across the business
  • Work up and down the organisation and influence others to achieve desired results
  • Automate tasks and monitor their effectiveness

Essential skills

  • Experience of carrier grade network infrastructure
  • Expert knowledge and experience with network technologies (routing/switching/security) – IPv4, 802.1Q/QinQ, dynamic routing protocol.
  • Experience working in a multi-vendor environment (Cisco/Nokia/Mikrotik)
  • Experience with Security equipment (NGFW).
  • Exposure to Cloud platforms (SaaS, IaaS)

Desirable skills

  • Fortinet NSE certified
  • Understanding of emerging network technologies including SDN, SD-WAN and automation technologies
  • Understanding of ISP systems stack – RADIUS, SMTP, DNS.
  • Openreach FCP, EBD and Cablelink
  • Working with -48VDC Telco Power Systems
  • XGS-GPON, GPON exposure, any vendor.
  • Good operational knowledge of Linux OS
  • SNMP application experience e.g. PRTG, Nagios, Solarwinds, Observium, Cacti
  • WiFi experience

Role specifics

  • Core hours of Mon-Fri 0900 – 1730
  • On occasion to support out of hours project deployments
  • Be part of an on-call rota for critical core outage.
  • Provide onsite support for critical incidents and network maintenance (Newcastle, Liverpool, York)

Job Types: Full-time, Permanent

Pay: £34,000.00-£42,000.00 per year

Application question(s):

  • Access to a vehicle to visit infrastructure sites

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: Hybrid remote in Warrington WA3 7BH

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