Telecoms Engineer jobs in Hellesdon

Overview

The Infrastructure & Network Engineer is responsible for the security, design and day-to-day operation of Place UK’s server, storage and network infrastructure across multiple sites. Core areas include network access control (RADIUS/802.1X), Zero Trust Network Access, firewall management and server infrastructure. The postholder runs infrastructure change control, maintains security and segmentation standards, and ensures backup, restore and disaster recovery are tested routinely. They work within a small in-house IT team, share knowledge with colleagues, and take part in the on-call rota.

Responsibilities

• Design, deploy and maintain RADIUS/802.1X authentication across wired and wireless networks, including certificate-based access.
• Design and maintain Zero Trust Network Access, with access policies based on user, device and application.
• Integrate network access with directory and identity services.
• Administer firewalls across the estate, including rule design, change review, logging and regular rule audits.
• Manage secure remote access and harden internet-facing services.
• Design and maintain network segmentation across the estate.
• Remediate infrastructure vulnerabilities and security findings.
• Administer server infrastructure, directory services, DNS, DHCP and policy management.
• Operate and maintain virtualisation and storage platforms.
• Own backup, restore and disaster recovery, including scheduled restore tests and DR exercises with documented results.
• Plan patching, lifecycle replacement and capacity for infrastructure.
• Manage routing, switching and wireless across all sites.
• Plan and deliver network maintenance and upgrades.
• Support the network infrastructure behind physical security systems, in line with data protection requirements.
• Run infrastructure change control: raise, peer-review and document changes before implementation.
• Maintain network diagrams, configuration records and operational runbooks.
• Provide third-line support for escalated infrastructure incidents, including root cause analysis.
• Share networking and security best practice with IT colleagues.
• Coordinate contractors and vendors on infrastructure work when required.
• Follow site food safety, hygiene and health and safety rules when working in production and growing areas.

Skills, Knowledge and Experience:

• Experience in an infrastructure, network or third-line engineering role.
• Solid understanding of routing, switching, VLANs and wireless networking.
• Experience writing and reviewing firewall rules on an enterprise firewall platform.
• Working knowledge of RADIUS/802.1X and certificate-based authentication.
• Server administration and directory services experience.
• Experience with virtualisation, backup and restore.
• Full UK driving licence, for travel between sites.

• Hands-on deployment of network access control.
• Experience with Zero Trust Network Access.
• Storage design and disaster recovery planning.
• Scripting or automation experience.
• Experience with vulnerability management or security frameworks.

Pay: £42,000.00-£48,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme
• Sick pay

Work Location: In person