Telephone Support jobs in London

We are looking for a reliable, organised Office Administrator with good Microsoft Office skills and basic bookkeeping knowledge to support the day-to-day running of our office.

The successful candidate will provide essential administrative support, maintain accurate records, manage correspondence and assist with the smooth day-to-day operation of our office.

Key Responsibilities

• Carry out general office administration, including filing, document preparation and data entry.
• Prepare, format and maintain documents using Microsoft Word.
• Create, update and manage spreadsheets using Microsoft Excel.
• Manage incoming emails using Microsoft Outlook.
• Answer telephone calls and respond professionally to customer enquiries.
• Maintain accurate electronic records and organise digital filing systems.
• Prepare invoices, update payment records and assist with basic accounts administration.
• Enter and update customer information using company software.
• Assist with processing bookings and maintaining accurate reservation records.
• Scan, print, photocopy and organise office documentation.
• Provide general administrative support to management as required.

Essential Skills and Requirements

• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Previous experience in an office administration or similar role.
• Confident computer skills, including accurate data entry and document management.
• Excellent written and verbal communication skills.
• Good organisational skills and the ability to prioritise workloads.
• Strong attention to detail and accuracy.
• Professional telephone manner and good customer service skills.
• Ability to work independently with minimal supervision.
• Reliable, punctual and trustworthy.
• Ability to handle confidential information professionally.

Desirable Skills

• Experience preparing invoices and maintaining spreadsheets.
• Familiarity with online booking or customer management systems.
• Experience working in a small business environment.
• Basic knowledge of administrative accounting procedures.

Working Arrangements

This is a part-time, office-based position working three days per week:

Monday, Wednesday and Friday, 9:00 am – 6:00 pm.

The role is based at our office in Lime Harbour, London E14.

Following successful completion of a three-month probationary period, there may be an opportunity to work from home one day per week, subject to business requirements and management approval.

How to Apply

Please submit your CV through Indeed, outlining your previous office administration experience, Microsoft Office proficiency and any relevant bookkeeping experience.

We are particularly interested in candidates who are confident using Excel, have good numerical skills and can maintain accurate administrative and financial records.

Pay: £12.71-£13.50 per hour

Work Location: In person