The UCL Faculty of Population Health Sciences (FPHS) brings together eight academic departments whose common aim is to explore and understand the underlying factors that cause ill-health and innovate to improve health worldwide.

We reorganised our Education Administration and Student Experience (EASE) team in 2022 and have formed hubs to support our different types of students: Postgraduate Taught (PGT); Postgraduate Research (PGR); Undergraduate/Online; UCL East.
Our EASE team is integrated across the Faculty and we work closely to complete annual administrative tasks together. We are continually looking for ways to increase efficiency, reduced duplication, and create a better experience for our staff.

We are looking for an excellent Education Administrator to join our highly successful and supportive team. Based in Bloomsbury, the successful candidate will play a key role in supporting our postgraduate online students within the Undergraduate and Online programmes team.

About the role

This role will provide specialist administration support to two of our established online programmes; Clinical Trials MSc and Master of Public Health MSc. The successful candidate will be responsible for ensuring effective procedures are adopted and documented for dealing with all aspects of the programmes administration.

The position will support every part of the student lifecycle, including induction, attendance monitoring, assessments, student records, and teaching activities. They will play a crucial part in providing a high quality and timely service to students and staff.

This role is offered on a part-time (0.85 FTE) basis. This role is eligible for hybrid working with a minimum of 40% on site.

This is a maternity cover position offered on a fixed term basis.

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.

Application Details:

Application Process:

A full job description and person specification can be accessed at the bottom of this page.
Please use the personal statement section to explain how you meet each of the essential and desirable criteria outlined in the person specification.

Contact Details:

If you have any queries regarding the vacancy or the application process, please contact Andreas Opitz a.opitz@ucl.ac.uk
If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact FPHS.HR@ucl.ac.uk

About you

Applicants should have a minimum of five GCSEs at Grade C or above (including Mathematics and English) or have similar relevant work experience. You must have worked in a busy office environment, preferably within higher education. You should be very organised in your work, excellent at performing administrative duties, and be comfortable using a variety of software and systems. You will need good communication skills and have the desire to offer a high level of service. You will need to be able to work well as part of a team, liaise with a variety of people, and establish good working relationships with staff and students in a teaching and learning context.

What we offer

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

41 Days holiday (27 days annual leave pro-rata, 8 bank holiday and 6 closure days)
Additional 5 days’ annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our department holds an Athena SWAN Silver Award, in recognition of our commitment to advancing gender equality.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/