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Tenancy Support Worker jobs in London

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    • You will work directly with people who have experienced rough sleeping, providing practical, person-centred support to help them access accommodation and…
    • View all Merton Council jobs - Merton jobs
    • Salary Search: Rough Sleeper Tenancy Sustainment Worker salaries
    • See popular questions & answers about Merton Council
    • Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
    • The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless.
    • Knowledge of Awaab's law or tenancy law.
    • Ensure the Resident Services team meets TSMs (Tenant Satisfaction Measures) and internal KPIs, including tenancy audits…
    • Deliver a person-centred tenancy sustainment service, providing early intervention and practical support to residents at risk of tenancy failure or homelessness…
    • Assist with tenancy and void management to maintain occupancy levels.
    • Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments,…
    • Knowledge of Awaab’s law or tenancy law.
    • Ensure the Resident Services team meets TSMs (Tenant Satisfaction Measures) and internal KPIs, including tenancy audits…
    • Condition & Vulnerability Assessments: Identify vulnerable residents, complete condition surveys, and arrange tailored support or temporary facilities where…
    • Rentstart UK is mobilising a rough sleeper accommodation service and is recruiting a reliable support worker for overnight sleep-in cover in Molesey.
    • Oversee complex tenancy management cases, including ASB, safeguarding concerns, tenancy breaches, legal proceedings and tenancy sustainment matters.
    • The opportunity to be qualified to degree level.

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Job Post Details

Merton Council logo
Rough Sleeper Tenancy Sustainment Worker
Merton
£39,519 - £40,575 a year
Permanent, Full-time

Job details

£39,519 - £40,575 a year
Permanent, Full-time
Merton

Full job description

Grade/Salary: ME9 £39,519 - £40,575 per annum

Advert Text

We are looking for a motivated and resilient Rough Sleeper Tenancy Sustainment Worker to join our Housing Options Service.

You will work directly with people who have experienced rough sleeping, providing practical, person-centred support to help them access accommodation and successfully sustain their tenancy. Working with individuals who may have complex needs, you will build positive relationships, identify barriers to maintaining accommodation and coordinate support with relevant internal and external services.

You will need excellent communication and engagement skills, a practical approach to problem solving and the ability to work effectively with partner agencies. Experience of working with people experiencing homelessness, rough sleeping or other complex housing and support needs would be an advantage.

This is an opportunity to make a real difference by helping some of our most vulnerable residents achieve greater housing stability and independence.

If you are committed to preventing repeat homelessness and helping people build sustainable lives away from the street, we would like to hear from you.

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