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Tenancy Support jobs in Swansea SA1

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    • This may include the provision of support to end or sustain a tenancy, find accommodation or basic budgeting advice and liaison with other agencies.
    • Flexible support is provided for as long as is needed.
    • Individuals have choice and control.
    • People are supported to identify their strengths, goals and…
    • Have knowledge of housing related support and the benefits system.
    • Delivering workshops relating to tenancy management, health, and wellbeing.
    • Managing the lettings process from initial enquiry through to move in, including applications, referencing and tenancy administration.
    • View all Five Living jobs - Swansea jobs - Property Administrator jobs in Swansea
    • Salary Search: Lettings & Property Administrator salaries in Swansea
    • To support and actively encourage resident involvement.
    • To signpost residents to appropriate organisations, services and support.
    • Employee Assistance Programme - comprehensive health and wellbeing support for staff.
    • Our support packages range from a few hours a day to help with independent…
    • Arranging and facilitating support reviews and meetings.
    • Acting as a designated key worker and developing person-centred support plans.
    • Writing and following a support plan with the individual you are supporting.
    • Delivering workshops relating to tenancy management and health and wellbeing.
    • Familiarity with the Housing Support Grant (HSG) framework, welfare benefits, and tenancy sustainment strategies.
    • We help experienced lettings professionals start and grow their own business with the compliance support, systems and training typically only available inside a…
    • Customer service team backing you and ready to support you.
    • Carry out regular home cleans, deep cleans, end-of-tenancy cleans and Airbnb turnovers.
    • Assisting with tenancy administration, including contractor correspondence, maintenance records and general property files.
    • Full-Time | Office Based.
    • Strengthen Goleudy’s case for support and fundraising messaging.
    • Experience in housing, homelessness, mental health or social support settings.
    • Writing and following a support plan with the individual you are supporting.
    • Delivering workshops relating to tenancy management and health and wellbeing.
    • Supporting end-of-tenancy activities and the re-letting process.
    • We are currently recruiting for permanent, full-time position with a competitive pay and…
Accommodation Advisor - HMP Berwyn
Nacro
·
3.8
United Kingdom
£28,851 - £29,572 a year
Permanent, Full-time

Job details

£28,851 - £29,572 a year
Permanent, Full-time
United Kingdom

Full job description

Accommodation Advisor

  • Job Type: Full time position
  • Contract Type: Permanent
  • Salary: 28, 851 per annum
  • Hours: 37.5 hours per week
  • Location: HMP Berwyn
  • Vetting Requirement: Enhanced DBS check against the adult workforce and prison clearance.
  • This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £28,851 per annum with expected progression to £29,572 per annum within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

Do you want a career that makes a real difference to peoples’ lives? Do you want to work for an organisation that will invest in your personal development?

You’ve come to the right place! Join our growing team of Accommodation Advisors.

About the role:
Working in partnership with the Prison and Probation Service, you’ll work with a caseload of clients in the community and, provide advice and support relevant to their housing needs. You’ll carry out initial assessments to understand each person’s specific needs to agree a tailored action plan. This may include the provision of support to end or sustain a tenancy, find accommodation or basic budgeting advice and liaison with other agencies. You’ll provide support face to face with individuals and groups.

This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle with business insurance are essential.


About you:
You will need to be a great communicator, enjoy working in a busy people focused role, organised and solution focused. The right candidate can engage others and is non-judgmental. You will bring with you, integrity, a proactive attitude and good ICT skills (MS Office including excel and custom databases).

Our ideal candidate will have experience of working in the criminal justice sector and some knowledge of homelessness legislation however, we will welcome transferable skills and provide you with the relevant training and support required for the job.

If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.

Click here to view the Role Profile

Click here to view the Candidate pack


Application deadline: 04/11/2026


Nacro is fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or helpline@nacro.org.uk.

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