As a Lead Change Manager for a key Programme within our Finance Transformation portfolio, you will lead and deliver change management activities for a diverse programme of projects and programmes across Tesco Finance. You will ensure that colleagues are empowered to lead, embrace, and sustain changes to ways of working, supporting the realisation of business benefits and embedding new processes, systems, and behaviours.

You will work closely with stakeholders across all levels, from senior leaders to colleagues on the ground, and play a key role in shaping and maturing change management capability within Tesco. To be clear, you do not require prior finance experience but of course any understanding of finance and/or data management can be helpful.

About the Programme

The Finance Reporting & Insights (FR&I) Programme was set up to simplify and digitalise Finance processes and data through investment in modern technology and analytics. It has already introduced a new SaaS solution for Financial Planning and is now focused on enabling Finance colleagues to access reliable, governed data and generate more meaningful insight through analytics and AI.

Change Strategy & Planning

• Design and deliver end-to-end Change Management strategies for programmes and projects, aligned with Tesco’s Change framework.
• Create and manage deployment plans, including stakeholder analysis, learning needs, and change impact assessments.
• Develop clear engagement and communication plans to land and embed change, including support during hypercare.

Team Management

• Manage a small team (x3 FTE) across the UK and India. Ensure a consistent and sustainable workload and capacity management across all projects.

Change Assessments

• Undertake change impact assessments, manage people risks and issues and assess audience capacity and readiness for change.
• Advise on activities to embed change within the business and ensure sustainability.

Stakeholder Management

• Develop and deliver stakeholder engagement strategies and plans.
• Identify, manage, and communicate effectively with a diverse group of stakeholders.
• Influence without authority, facilitate meetings, and present confidently.

Change Communications

• Create persuasive cases for change, producing timely and on-brand communication and engagement materials.
• Own and deliver communications to all relevant audiences, ensuring alignment with broader messages.

Change Training

• Identify education and training requirements, working closely with the Training Team to develop and deliver suitable solutions.

People-Focused Leadership

• Be the ‘go to’ person for expertise on delivering and managing the people side of change.
• Represent the end user, understand their experience, and provide transition support to a sustainable business-as-usual environment.

Continuous Improvement

• Support the development and maturity of change management capability, tools, and methodologies within the Change Centre of Excellence (CoE).
• Assimilate lessons learned from projects to improve future change delivery.

Essential Experience & Skills

• Proven experience defining and delivering change strategies within a large organisation.
• Experience delivering behavioural change initiatives to embed new ways of working across broad groups of stakeholders.
• Personal, relatable character, able to build relationships with a diverse set of stakeholders.
• Ability to work with pace and ambiguity, and autonomously when required.
• Excellent communication skills (verbal, written, and listening).
• Strong MS Office skills.
• Experience working in a retail environment is highly desirable.

Desirable Experience & Qualifications

• Experience working with Technology stakeholders or within a Technology environment.
• Experience working with Product Management and Agile methodologies.
• Skills and passion for people development and coaching.
• Change qualification (e.g., APMG Change Management, Prosci).
• Project/Programme qualification (e.g., APM, MSP).