The Barbican jobs in Plymouth

Bar & Restaurant Supervisor

Join the team at Bonne Santé – one of Plymouth's leading independent restaurants and cocktail bars.

We're looking for an experienced and enthusiastic Bar & Restaurant Supervisor who is ready to take the next step in their hospitality career. This is an excellent opportunity to join a busy, award-winning independent venue in the heart of Plymouth's historic Barbican.

Working closely with our management team, you'll play a key role in delivering exceptional guest experiences, leading by example on the floor, supporting staff development, and helping to maintain the high standards our guests expect. This is a hands-on supervisory role, combining restaurant service, bar support, team leadership, and operational responsibilities.

Key Responsibilities

• Deliver exceptional table service and create memorable guest experiences.
• Lead and manage your section, ensuring smooth and efficient service throughout each shift.
• Support opening and closing procedures, ensuring the venue is fully prepared for service.
• Lead by example, inspiring the team through outstanding customer service and professionalism.
• Deliver and oversee our popular Bottomless Brunch and Bottomless Supper experiences.
• Assist with the induction, coaching and ongoing training of new team members.
• Resolve guest queries and complaints professionally and confidently.
• Support the bar team by preparing and serving quality drinks and beautifully presented cocktails when required.
• Assist with the organisation and delivery of private events, group bookings and pre-orders.
• Communicate effectively with management, providing daily reports and operational updates where required.
• Help maintain cleanliness, organisation and company standards across all areas of the venue.

What We're Looking For

The ideal candidate will have:

• Previous supervisory experience within a busy restaurant, bar or hospitality venue.
• Experience leading and motivating small teams of front-of-house staff.
• Excellent communication and organisational skills.
• Confidence using restaurant reservation or hosting systems (ResDiary or similar).
• Strong customer service skills with a genuine passion for hospitality.
• The ability to coach, mentor and develop less experienced team members.
• Bartending experience is essential, with cocktail-making experience highly desirable.
• A positive, proactive attitude and the ability to remain calm under pressure.
• Flexibility to work evenings, weekends and busy seasonal periods.

What We Offer

• Opportunities for genuine career progression within a growing independent business.
• Ongoing training and professional development.
• A supportive and friendly team environment.
• The opportunity to work in one of Plymouth's busiest and most exciting restaurant and cocktail bar venues.
• Staff discounts and team incentives.
• Competitive rates of pay based on experience.

Hours

• Typically five shifts per week.
• Full-time 30 hours plus per week
• Evening and weekend availability is essential.

Pay: £13.21 per hour

Benefits:

• Discounted or free food
• Employee discount

Experience:

• Team leadership: 1 year (preferred)
• Restaurant server: 3 years (preferred)
• Bar tending: 1 year (preferred)
• Cocktail tending: 1 year (preferred)

Work Location: In person