The Grosvenor Cafe jobs

Café Supervisor

Salary: £16.03 per hour

We also offer:

25 days annual leave (plus bank holidays) and a discretionary Christmas closure
Benefits platform with discounts on retail, dining and days out
Salary sacrifice schemes for gym, bicycles and nursery/childcare
Enhanced maternity and paternity pay
Access to a free Employee Assistance Scheme for support inside and outside of work

Location: One position based at Walthamstow Wetlands (N17 9NH), one based at Grosvenor Square (W1K 2DA)

Role & Responsibilities

As our Café Supervisor, you’ll support the Café Operations Manager with the day-to-day management of the Cafés, whilst leading a small team and working closely with our Catering & Events Duty Managers to deliver our day-time Catering requirements. This is a great opportunity for a Team Leader or Supervisor wanting to take their first steps towards management. Training to take on more responsibilities and skills will be both provided and encouraged.

Responsibilities will include:

• Managing the day-to-day operations of the café, taking on Café Assistant responsibilities as required
• To lead, train and support with development of the Café Assistants
• To ensure correct setup and food preparations are completed each day
• To manage ordering and complete stocktakes, taking ownership of stock rotation
• To work alongside the Events team to deliver and coordinate hospitality
• To ensure an excellent visitor experience within a supportive team, including support with site operations
• Logging of all food hygiene paperwork including daily checklists and records, and potentially being the first point of contact for Environmental Health Officers
• To report any maintenance issues and logging with the appropriate lead
• To support the Café Operations Manager with staffing rotas, flagging ad-hoc absences or staffing issues
• To help maintain the site’s high level of customer service and online reviews
• To work with the Café Operations Manager to develop new menu ideas
• Site key holder & first aider (including opening/closing site)

Please see job description for full responsibilities and person specification.

Our ideal Café Supervisor

• Proven experience in a Café or Catering role at Team Leader level or above
• Operational knowledge of ordering and stock rotation
• Skilled Barista with experience in a fast-paced environment
• Demonstrable knowledge of food hygiene & health and safety legislation
• Ability to use initiative and manage projects simultaneously

Closing Date: 9am 15th June 2026

Interviews: likely to take place week commencing 15th June, but interviews may be scheduled before the closing date for particularly strong candidates. This vacancy may close early as a result.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. Read more about London Wildlife Trust’s commitment to Equality, Diversity and Inclusion here: https://www.wildlondon.org.uk/jobs. We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trust’s commitment to Safeguarding here: https://www.wildlondon.org.uk/safeguarding.