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The Grove Hotel jobs in Watford

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    • Generous discounts for you and your family/friends on stays with the hotel.
    • Please be aware that this is a permanent, full-time role and involves shift work on…
    • As a Reservations Agent, you’ll be the warm, knowledgeable first point of contact at The Grove—welcoming potential guests via phone, email, or webchat and…
    • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
    • Deliver consistent and memorable service to all our guests.
    • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family.
    • Increasing to 30% after one year, 35% after three years and…
    • Previous experience of working in a hotel or similar environment is essential, as is a mechanical or electrical qualification ideally to City and Guilds level.
    • Working 20 hours per week, paying up to £14.36 per hour.
    • We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and…
    • A competitive salary and benefits package.
    • 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis).
    • Working 30 hours per week, paying up to £14.36 per hour.
    • Immediate start, experience of shift leadership required.
    • Up to £14.36 per hour.
    • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family.
    • Increasing to 30% after one year, 35% after three years and…
    • We offer conference and banqueting facilities; catering for up to 400 guests, we can host all types of events; from wedding, training workshops, exhibitions to…
    • Complimentary stays in UK hotels (Bonus Breaks - subject to T&C).
    • This position involves food preparation and presentation with flair for breakfast, lunch and…

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Job Post Details

Hotel Receptionist - job post

The Grove Hotel
4.1 out of 5 stars
Watford WD17
£28,933 a year - Permanent, Full-time

Job details

Pay

  • £28,933 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Night shift

Location

Watford WD17

Benefits

Pulled from the full job description

  • Employee discount
  • Shuttle service provided
  • Free parking
  • Company pension
  • On-site gym
  • Private medical insurance
  • Health & wellbeing programme

Full job description

We are looking for a welcoming and guest focused Receptionist to join our ultra-professional front of house team. As one of the first points of contact in the hotel, it is essential that our guests are wowed by a smooth check in, useful information and a knowledgeable team who are on hand 24 hours a day. We want anyone staying with us to feel right at home and looked after from the minute they are greeted at the door.

Exceptional communication and organisation skills and a friendly, helpful nature are essential for this role (and comfortable shoes!)

This role has lots of potential for professional development within a big team, and we are always looking to reward passion, initiative and those who go the extra mile for our guests.

Please be aware that this is a permanent, full-time role and involves shift work on a rota basis. Typical shifts would be early (7am - 3:30pm), middle shifts, or late shifts (2:30pm - 11pm) and a night shift (11pm - 7:30am) on a rotation basis.

About Us

The Grove is a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.

Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.

Why join us?

Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:

· The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.

· A staff canteen with a free meal during your shift

· A subsidised shuttle bus from Watford town centre

· Generous discounts for you and your family/friends on stays with the hotel

· Subsidised staff accommodation (if required)

Job Types: Full-time, Permanent

Pay: £28,933.00 per year

Benefits:

  • Canteen
  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site gym
  • On-site parking
  • Private medical insurance
  • Shuttle service provided

Ability to commute/relocate:

  • Watford WD17: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • reception: 1 year (required)

Language:

  • English (required)

Location:

  • Watford WD17 (preferred)

Work Location: In person

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