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    • Also regularly check practice general emails.
    • Greet patients and visitors to the practice.
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    • Providing exceptional patient service across reception, telephone, and digital channels.
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Job Post Details

Medical Receptionist - job post

North Trafford Group Practice
864-866 Chester Road, Manchester M32 0PA
£14,872 - £15,340 a year - Permanent, Part-time

Job details

Pay

  • £14,872 - £15,340 a year

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Overtime
  • Day shift

Location

864-866 Chester Road, Manchester M32 0PA

Benefits

Pulled from the full job description

  • Bereavement leave
  • Free parking
  • Health & wellbeing programme

Full job description

We are large forward thinking practice providing quality healthcare and outcomes for our patients in the North Trafford area. We operate from two sites Chester Road and Seymour Grove. Please see more information about us on our website https://www.ntgp.co.uk/.

Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our patients and have a strong training and personal development ethos. We are part of North Trafford Primary Care Network one of the partners is the Clinical Director.

We are using EMIS Web and DOCMAN as our clinical system along with accurx to provide digital platform to our patients

· Greet patients and visitors to the practice.

· Answering incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly.

· Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.

· Deal with patient queries which may include calling hospital for copy of letters, lab reports or related.

· Ensure all tasks sent by GPs and admin staff are dealt on timely basis

· Ensure clinical rooms, reception and waiting areas are kept neat and tidy and also equipped with hand towels.

· Keep up to date with mandatory trainings.

· Re-stocking of information leaflets or any other relevant information as appropriate

· Check emails on a daily basis. Also regularly check practice general emails.

· Work safely at all times in accordance with GDPR Legislative requirements and Practice Policy and Procedures.

  • The day shifts patterns are:

Monday to Friday: Mornings 8:00am to 1:00pm and Afternoons 1:30pm to 6:30pm.

This position will require you to work in our two locations Seymour Grover and Chester.

Overtime available at the weekends.

Job Types: Part-time, Permanent

Pay: £14,872.00-£15,340.00 per year

Benefits:

  • Bereavement leave
  • Free parking
  • Health & wellbeing programme

Application question(s):

  • How many years of receptionist experience?
  • What is the reason to apply for Receptionist position in a GP practice?

Experience:

  • Phone handling: 1 year (preferred)
  • GP surgery : 1 year (preferred)
  • Administrative : 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Front desk: 1 year (preferred)
  • Microsoft Office: 3 years (preferred)

Work Location: In person

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