The House of Bruar jobs in Perth

House of Bruar is looking for a Warehouse Manager to lead our established, efficient warehouse team in Ballinluig . As the business continues to grow, we’re looking for someone who can build on the strong foundations already in place, drive further improvements and manage change while maintaining the high standards and service our customers expect

Role Purpose

Reporting to the Head of Operations and Logistics, the Warehouse Manager is a key member of an energetic, enthusiastic and performance-driven management team, operating in a fast-paced, busy and target-driven environment.

The role is accountable for the overall performance, KPI delivery and continuous improvement of the Ballinluig warehouse across Goods In, Put-away, Stock Transfers, Mail Order Dispatch, Returns Processing, Grounds and Janitorial, and Logistics.

The successful candidate must be a strong operations-focused, decisive and results-driven leader with excellent people-management skills, capable of translating business priorities into effective operational delivery. They must demonstrate flexibility, resilience and a clear commitment to meeting business demands, including the additional hours and working days required during peak trading periods, annual stock checks and other critical operational events.

Essential Skills and Competencies

· Operational Leadership: Maintains a strong operational bias, with a visible, hands-on approach to managing warehouse activity, resolving issues and driving team performance. Leads, develops and holds Warehouse Assistant Managers, team leaders and supervisors accountable for delivery within their areas.

· KPI and Performance Management: Takes ownership of agreed targets, monitors operational data, controls backlogs and acts decisively to address underperformance and protect service levels.

· People Management: Demonstrates really strong leadership, communication and interpersonal skills. Sets clear expectations, motivates teams, manages performance, addresses underperformance and develops a capable, accountable workforce.

· Planning, Prioritisation and Flexibility: Anticipates workload and seasonal demand, plans resources effectively and adapts staffing, priorities and working arrangements to meet changing operational requirements.

· Warehouse Operations: Maintains effective control of Goods In, Put-away, Stock Transfers, Mail Order Dispatch and Returns Processing, ensuring productivity, accuracy and service standards.

· Logistics and Site Standards: Oversees transport, grounds, housekeeping and janitorial activities, ensuring efficient operations and a safe, immaculate and organised warehouse estate.

· Health, Safety and Compliance: Maintains high standards of safety, security, training and operational compliance.

·Communication and Collaboration: Communicates priorities and performance clearly, works effectively across the wider Operations & Logistics management team and escalates issues promptly with practical solutions.

Required Behaviours

· Ownership and Accountability: Takes full responsibility for warehouse performance, follows issues through to resolution and ensures commitments are delivered.

· Decisiveness and Urgency: Makes timely decisions, takes immediate action where required and maintains momentum in a demanding operational environment.

· Strong People Leadership: Leads confidently and fairly, sets clear standards, manages poor performance and builds a motivated, disciplined and accountable team.

· Results and High Standards: Maintains an uncompromising focus on KPI delivery, productivity, service, quality, safety and site presentation.

· Operational Flexibility and Commitment: Demonstrates flexibility around working arrangements and a willingness to provide additional hours and work additional days when business requirements dictate. This is particularly important during peak trading, annual stock checks, seasonal activity and other critical operational periods.

· Teamwork and Collaboration: Works constructively with the Head of Operations and Logistics and the wider management team, prioritising business requirements over individual departmental interests.

· Resilience and Professionalism: Remains composed, energetic and effective under pressure, leading by example and maintaining standards when operational demands are at their highest.

· Continuous Improvement: Challenges inefficient practices, embraces constructive feedback and continually seeks better ways of working.

Measures of Success

Success will be demonstrated through:

· Consistent delivery of agreed KPIs across all warehouse operational pillars.

· Effective control of backlogs, processing times and service commitments.

· Efficient deployment of labour and resources, with flexibility to respond to peak and exceptional demand.

· Strong people management, effective delegation and clear accountability throughout the management structure.

· High standards of stock accuracy, productivity, safety, quality and site presentation.

· Reliable operational cover and delivery during peak trading periods, annual stock checks and other critical business events.

Specific targets and tolerances will be agreed with the Head of Operations and Logistics.

5. Overall Expectation

The Warehouse Manager must be an energetic, robust, decisive and operations-biased leader with strong people-management skills and a clear commitment to business performance. They must be comfortable making difficult decisions, challenging underperformance, mobilising resources at short notice and adapting working arrangements to meet operational demand.

The role requires a flexible and committed approach to working hours and days, including additional attendance when necessary to support peak trading, annual stock checks and other critical business requirements. The successful candidate must lead from the front, set the pace for their management team and ensure that operational priorities are delivered without compromising safety, quality or standards.

The expectation is simple: take ownership, lead decisively, get the best from people and deliver the right results, to the right standard, at the right time, in line with the needs of the business. Setting and maintaining the very highest standards are key to success in this role.

Rewards:

• Healthcare plan after one year service
• Family meal each year in our restaurant after 1 year
• Substantial discounts throughout the store, including the restaurant - increasing with service
• Staff transport provided from Perth and other local hubs- subsidised for all and free for NEC Card holders and Young Scot free bus holders
• Long Term service awards – we reward our most loyal colleagues
• Generous employee referral scheme
• Holiday entitlement that increases with service
• Birthday day off for long serving colleagues
• Employee Award - we recognise our best performing colleagues each month.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme

Work Location: In person