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Job Post Details

Linen Porter - job post

The Abbey Hotel
3.5 out of 5 stars
Malvern WR14 3ET
£26,436.80 a year - Full-time

Job details

Pay

  • £26,436.80 a year

Job type

  • Full-time

Location

Malvern WR14 3ET

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme

Full job description

Linen Porter

26,436.80 plus excellent benefits

A four star hotel in Great Malvern, The Abbey is a comfortable base for exploring the splendours of England’s Three Counties: Worcestershire, Gloucestershire and Herefordshire. Offering spectacular views over the Vale of Evesham and the Malvern Hills, The Abbey features 103 cosy bedrooms, large events facilities and a popular restaurant and lounge bar. The hotel is a favourite for both leisure and business travellers, and the team pride themselves on offering a warm and welcoming service to every guest.

We’re looking for a well organised Linen Porter to come and join our fast-paced housekeeping team.


The Housekeeping team is key to our business in ensuring that our guests have a comfortable stay with us. As a Linen Porter you will be part of this team and helping to provide our guests with a high standard of accommodation, comfort and maximum guest satisfaction, helping to ensure our guests want to return to stay with us. We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.

Why join the Abbey’s team?

At The Abbey, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Abbey's team, you will enjoy a range of benefits, including:

  • Wagestream – flexible access to your earned wages & financial coaching App
  • A paid day off for your birthday
  • 24/7 Employee Assistance Programme for you and your family
  • Saroving Rewards for going the extra mile & delivering exceptional guest service
  • Employee appreciation events
  • Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
  • Opportunities for training and development & recognising your potential

As a Linen Porter you will have...

  • Physical ability to lift and carry heavy linen bags
  • Flexibility with working days to adapt to the needs of a 7 day business
  • Self-motivation & ability to work on your own but also be a good team member
  • Good spoken communication skills and numeracy to complete linen stock checks
  • Good presentation and hygiene standards
  • Previous experience in a similar role in hotels, hospitals or other accommodation facility.

What will I be doing as a Linen Porter?

  • Taking in delivery of clean linen from external Laundry
  • Ensuring that departments have the correct amount of clean linen in order to carry out their work.
  • Ensuring that all soiled linen is sorted and counted out by item, bagged with labels attached identifying our hotel name, before being sent out to external Laundry.
  • Assisting with the movement of guest luggage, furniture and deliveries.
  • Assisting the Room Attendants in taking down and re-hanging curtains, shower curtains and nets
  • Learning and building your knowledge on all the hotel's products and services

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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