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The Medical Receptionist jobs in Brighton

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    • Previous medical secretarial/office experience is highly desirable.
    • This role involves providing exceptional customer service to patients from all over the…
    • Medical administrative / medical PA experience (essential).
    • Experience with medical or medico-legal practice is desirable but not essential.
    • This includes referrals management, provision of medical letters and the resolution of patient queries.
    • 1 x Medical Receptionists / Administrators - GP Surgery*…
    • Previous experience in a clinical or medical office environment is preferred.
    • Experience with administrative tasks such as managing appointments, billing, or…
    • Completing medical notes summarisation as required.
    • Processing workflow (medical communication system).
    • You must have excellent interpersonal skills and have a…
    • 6 month FTC Part Time (1 day p/w).
    • This position is a temporary role* intended to last for the duration of our current employee's maternity leave + Training…
    • Minimum 27 days annual leave + 8 bank holidays (pro rata).
    • This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that…
    • Handling and answering enquiries accurately and completely without dispensing advice, breaching patient confidentiality or making medical judgements.
    • Minimum 27 days annual leave + 8 bank holidays (pro rata).
    • This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that…
    • Previous experience in a dental or medical office setting is preferred.
    • Greet and welcome patients as they arrive at the dental office.
    • Proven office experience, ideally within a healthcare or medical setting.
    • Writing medical referrals as requested by healthcare professionals from written…
  • View similar jobs with this employer
    • Greeting patients and helping them feel welcome.
    • Supporting the dentist and nursing team during treatments.
    • Booking appointments and handling reception duties.
    • Reception work: money handling, phone calls, booking of appointments, first face to the customer.
    • Kitchen work: preparation of tea, coffee, sandwiches, salads.
    • Experience in medical secretarial work.
    • Produce accurate correspondence, clinic notes, and medical documentation with exceptional attention to detail.
    • The Office opening hours are Monday to Thursday 8:00 am – 6:00 pm and Friday 8:00 am – 5:00 pm with the office closed on weekends and bank/public holidays.

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Job Post Details

Patient Concierge and Excecutive Assistant - job post

Pantheons Clinic
Holtye Road, East Grinstead RH19 3EB
£27,000 - £30,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £27,000 - £30,000 a year

Job type

  • Full-time

Location

Holtye Road, East Grinstead RH19 3EB

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Discounted or free food

Full job description

Overview
We are seeking an extremely motivated and personable Patient Concierge and Executive Assistant to join our friendly team based in East Grinstead and providing premium Plastic Surgery services . This role involves providing exceptional customer service to patients from all over the world, assisting with administrative tasks, and supporting the Practice Executive and other members of the team in their daily responsibilities. The strongest candidate will possess strong organisational skills, a friendly demeanour, previous administrative experience and the desire to offer a first class experience for all patients throughout their surgical journey. This position offers an excellent opportunity to work within a fast-paced highly-acclaimed boutique cosmetic surgery

Key Responsibilities

  • First rate concierge services
  • Assist patients through their patient journey with appointment scheduling, cancellations, and rescheduling
  • Manage patient records and update information accurately within the system
  • Answer phone calls, respond to enquiries, and direct calls appropriately in a timely manner
  • Support Clinic Team with administrative duties such as filing, data entry, and correspondence
  • Coordinate with other hospitals/suppliers for patient bookings to ensure smooth patient flow and communication
  • Oversee stocktaking and maintenance of office equipment
  • Provide general assistance to ensure efficient clinic operations

Requirements

  • Previous medical secretarial/office experience is highly desirable
  • Excellent organisational skills with attention to detail
  • Strong interpersonal and communication skills
  • Ability to handle sensitive information confidentially
  • Friendly, professional demeanour with patient-focussed attitude
  • Proficient in basic computer applications (e.g., MS Office)
  • Ability to work well under pressure in a fast-paced environment
  • Flexibility to adapt to changing priorities and schedules

Pay: £27,000.00-£30,000.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • Sick pay

Work Location: In person

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