The New Inn Restaurant jobs

Seasonal Waiting Staff

20-22 hours per week

We have the following waiting staff opportunity:

4 evenings per week from 4.30pm until 9pm/9.30pm

Minimum contract 4 Weeks

Maximum contract 16 Weeks

Immediate Start

Must be available weekends

We are seeking Experienced Waiting Staff to join our team, however training can be given to those who are new to hospitality.

If you are a people person and love to be active at work in a fun environment, then you could be a perfect match for us.

We are looking for vibrant people to join our versatile team.

We can also offer training packages including wine training, barista, supervisory courses, first aid, fire marshal, personal license, cellar training, food safety level 2 and 3.

Busy pub restaurant seeking experienced, confident, friendly waiting staff to join our team.

• Build up a rapport with our regulars
• Be recognised as a valued team member in a fun and friendly environment
• Previous experience in hospitality in a similar venue
• Good knowledge of food and beverage service is essential
• Wine knowledge along with previous service of cask ales an advantage
• Good communication skills to liaise with guests and colleagues is essential
• Work alongside a great team to ensure customer service is carried out to the highest of standards
• Work alongside the catering team ensuring that customer requests and dietary requirements are dealt with as needed
• You will serve meals, condiments and cutlery to customers tables and be responsible for ensuring that everyone is happy and enjoys their experience
• Candidates should be confident in dealing with any situations and be able to resolve any issues quickly
• Clearing guest's tables and check the area is prepared for the next customers
• Assisting with light cleaning duties as required, in accordance with legislation and regulations
• Transport is essential due to our location
• Hourly rate complies with National Minimum wage and National Living wage
• National Minimum Wage and National Living wage applicable to qualifying candidates

Position Purpose: To provide a positive experience for all customers, and to ensure productive and high-quality service to our customers.

Job Summary: We are seeking enthusiastic, energetic people to join our fantastic team for the summer or for a permanent position. As a key member of the Bowgie team, our waiting staff must ensure all dining areas operate smoothly. This team member must be able to thrive in a dynamic, fast paced environment remaining friendly with customers and team members, as well as effectively making use of quiet periods with their team. The waiting staff must ensure plates are taken in and out in a timely manner, paying close attention to customer service, comfort and enjoyment of guests and job satisfaction for themselves and other members of the team.

Main Purpose of Job:

· To ensure all customers are given a friendly welcome

· Take all food, cutlery and condiments to customers and clear tables (plates & glasses) in a timely manner

· Ensure every customer has the best possible experience

Main Duties and Responsibilities

· Keep working environment clean eg. cutlery, indoor and outdoor seating area

· Ensure team cohesion at all times, by good communication skills

· Check customer condiments are well stocked and rotated at the start of every shift

· During shift changes provide a sufficient handover

· Provide good knowledge of food and beverage services on offer to customers and new members of staff

· Ensure all dining areas are clean and comfortable for customers (including the floor)

· Provide table check backs to all dining guests

· Work alongside catering team to carry out customer requests and dietary requirements

· Deal with customer complaints following company guidelines confidently and quickly

· Resolve any issues and report to appropriate members of the team

· Ensure dessert fridge & freezer is well stocked and clean

· Prepare desserts to order

Rules and Procedures

· Comply with all food and beverage legislation and regulations

· Work in accordance with the Food Safety and Hygiene Act 2013

· Work in accordance with the COSHH Act 2002

Responsible to: Head Chef & Management

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site parking
• Sick pay

Physical Setting:

• Bar
• Pub
• Restaurant

Work days:

• Weekend availability

Experience:

• Hospitality: 2 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Location:

• Newquay TR8 5SE (required)

Work Location: In person