The O2 Arena jobs

We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.

We are seeking additional SIA Door Supervisors to join our team at the Harrogate Convention Centre. If you are able to travel, we also have exciting shift opportunities in nearby Leeds and York, including the First Direct Arena and O2 Academy Leeds.

As an SIA Door Supervisor, you must be able to communicate with colleagues in person and over the radio in loud and busy environments. You should be confident to take the initiative on implementing crowd safety measures. You will deliver excellent service while maintaining a safe and secure environment for our clients and customers. For this role we expect a high level of professionalism, integrity, and competency.

Whether you are looking to top up your income, or pursue a career in event security and crowd management, Showsec offers you the freedom to choose your own shifts – if you have existing commitments, this could be the perfect role for you. Due to the nature of work in the night-time economy and events industry, you will need to be available during evenings and weekends.

Showsec can offer you industry leading training and development opportunities, with the chance to work your way up the ladder:

Steward > Door Supervisor > Event Supervisor > Head of Security > Operations Supervisor > Operations Executive > Area Management

Only applicants based in or near Harrogate will be considered.

APPLY NOW to start your Showsec journey!

Please note:

What you will be doing

• Perform pre and post event checks
• Assist with safe and effective ingress, egress and queue management
• Effective management of conflict and complete safe, lawful ejections
• Checking passes, accreditation, and ticket checks
• Effective patrols of the site or venue
• Effective response to incidents, emergencies, and preservation of crime scenes
• Monitor spectators for signs of distress, overcrowding and inappropriate behaviour and report these to the on-shift supervisor
• Be vigilant, identify potential hazards and suspicious behaviour and report to the on-shift supervisor
• Assist with evacuation and invacuation procedures in the event of an emergency
• Enforce venue policies and procedures
• Understand and effectively apply relevant law and legislation to the role
• Ensure fire exits and evacuation routes are always kept clear
• Ensure health and safety guidelines and regulations are adhered to by all stakeholders including but not limited to Showsec workers, labour providers, customers, and venue staff
• Understand and execute duties commensurate with licensable activities and venue licence requirements

What Showsec can offer you

• A minimum hourly rate of £15.80 per hour (comprising a pay rate of £14.10 and indicative holiday pay of £1.70) and a maximum hourly rate of £18.44 per hour (comprising a pay rate of £16.45 and indicative holiday pay of £1.99). Holiday pay is indicative because it is accrued at 12.07% for every hour worked in accordance with your average pay rate over the previous 52 worked weeks. If you work at a different rate the pay and holiday pay will change accordingly.
• Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract
• 24/7 access to the Showsec app - plan and book your shifts at times to suit your schedule
• Ongoing development - you will have access to fully funded industry-leading training modules and courses through our eLearning platform and onsite training, mentoring and development
• Career progression opportunities – lots of our senior management team started out as casual SIA Door Supervisors!
• The opportunity to join our casual auto enrolment pension scheme
• Access to our EAP and wellbeing portal, including virtual GP and physiotherapy services, to support your health and wellbeing whenever you need it

What we need from you

• We need you to have a valid in-date SIA Door Supervisor licence