The Orchard Medical Centre jobs

Job summary

Invicta Health has an exciting opportunity for a HR Advisor to join the team on a part time/ full time basis.

Fixed term for 1 year

The role will be based across all 7 of our GP Practices:

St James Surgery, Martello Health Centre, Orchard House Surgery, Church Lane Surgery, East Cliff Practice, Birchington Medical Centre & St Peters Surgery.

Interview date: 14 August.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

As a HR Advisor you will provide an efficient and effective service by delivering professional HR advice to managers on a range of areas including employee terms and conditions, disciplinaries, grievances, recruitment, absence management and organisational change. The role will work closely with the HR Manager to champion employee wellbeing and engagement and support with any organisation wide initiatives, working towards Invicta Health's vision to be an employer of choice.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• NHS Pension
• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Flexible working
• Approved blue light card provider
• Salary Sacrifice Schemes
• Car Lease Scheme
• Employee Assistance Programme

Job description

Job responsibilities

Recruitment & Selection

Support and guide managers with the recruitment & selection of staff, ensuring job descriptions and recruitment processes are in line with the recruitment and selection policy.

Advertise vacancies as per the recruitment requests raised by the recruiting managers. Sourcing effective ways to advertise, to attract maximum candidates.

Support managers with shortlisting, ensuring this is conducted fairly and in line with Invicta Health policies.

Organise interviews for shortlisted candidates, including overseeing preparation and distribution of interview and assessment packs.

Support managers by siting on interview panels as and when required, ensuring best recruitment practice is followed.

Monitor and manage the post interview process, informing applicants of interview outcomes and filling records on all applicants.

Undertake completion of all pre-employment checks for successful candidates in a timely manner, ensuring legislative and regulatory compliance.

Support the recruiting manager with completion of the induction pack and induction timetable.

Compile and issue contracts of employment to all new starters, ensuring accuracy and compliance.

Booking of GP locums, ensuring compliance documentation is checked and monitored.

Support with any recruitment campaigns and events when required.

Support the HR Manager with recruitment and retention strategies and initiatives.

Absence Management

Monitor all absences and maintain absence reporting, chasing return to work forms and sick notes as appropriate. Provide guidance to line managers on managing attendance of employees in line with Invicta Health policies.

Manage sickness entitlements, ensuring that any trigger points reached are escalated to the Manager.

Support and guide managers during formal sickness absence meetings and ensure the process is accurately documented.

Support managers with long term sickness absence, making referrals to Occupational Health as appropriate. Seeking advice from the HR Manager for complex cases.

Write to employees to confirm any changes in sickness entitlement and or sickness management procedures.

HR Advice and Guidance

Effectively handle enquiries from employees, external organisations and former employees and escalate any enquiries, as necessary.

Acknowledge resignations and retirements and undertake the full leavers/retirement process, including:

- Calculating annual leave entitlement remaining

- Checking employee file for any training agreements which require repayment

- Updating cascade/payroll with leaving date and any payments or deductions

- Inform IT and ensure assets returned on last day.

Work with the wider HR team to undertake exit interviews for all leavers. Ensure feedback & themes from exit interviews are recorded and reported to the HR Manager in a timely manner.

Advise and support managers in undertaking appraisals and probationary reviews as appropriate.

Utilise monthly workforce reports to pro-actively facilitate the management of key HR KPIs including Annual Leave, Sickness Absence, Appraisals.

Liaise and support managers with all requests regarding changing terms and conditions and actioning any system changes or issuing paperwork as necessary.

To support managers on adopting good HR practice by offering effective HR advice through current employment & case law, best practice and relevant policies.

Provide advice and support to Managers on particular aspects of complex employee relations and the implementation of policies and procedures.

Provide professional advice and support to managers on matters relating to disciplinary, grievance, sickness absence, bullying and harassment and performance management, investigate where required and liaise with the HR Manager as necessary.

Manage the maternity, paternity, adoption, and shared parental leave processes across the practice, ensuring adherence to legislation and Invicta Health policies.

Support in resolving pay issues for staff in conjunction with payroll and other members of the wider HR team.

Actively participate in Job evaluations, acting as they key point of contact and ensuring correct procedure is followed.

Proactively participate in the monthly payroll meeting, addressing any queries and issues as necessary.

Assisting in the TUPE process as and when required, including administration and consultation with incoming and outgoing employees.

Provide advice and support to managers on change management, including restructuring, designing, and developing new roles or changes to roles, and developing job descriptions.

Ensure clinical staff have the necessary clinical indemnity membership in place and renewals dates recorded.

Policy & Service Improvement

Proactively contribute to supporting the HR Manager in the development and implementation of HR policies to ensure compliance with current legislation.

Work with and support the HR Manager with employee wellbeing programmes and employee engagement initiatives.

Keep up to date with current legislation to ensure as a HR service we are giving accurate advice and guidance to managers.

Design and deliver training sessions on people management topics and Human Resource policies (e.g., sickness absence, discipline, recruitment, and performance management) to all staff to ensure staff are developed and competent in carrying out their duties.

Support the HR Manager with the workforce plan.

Secretarial and Administration

Maintain and update internal HR Information Systems.

Maintain a catalogue of HR contracts and letter templates, ensuring these are updated regularly to reflect best practice.

Plan and organise weekly management meetings for the Practice.

Plan, organise and attend the PPG meetings.

Take and produce minutes at confidential meetings as and when required.

Complete the National Workforce Tool monthly.

Person Specification

Key skills

Essential

• Pro-active approach to problem solving
• Able to interpret complex information to provide solutions
• Ability to problem solve through analytical and structured thought processes
• Excellent liaison and negotiation skills
• Ability to use a variety of communication methods
• Ability to communicate with managers in a facilitative and supportive style
• Works well as part of a team
• Autonomous plan of own workload
• Outstanding organisational and time management skills
• Ability to prioritise daily workload

Experience

Essential

• Experience within a HR advisory role
• Experience of providing ER advice to managers
• Understanding and knowledge of current legislation and HR best practice
• Experience of working with Microsoft packages including, word, excel and power point

Desirable

• Previous experience working in HR within the NHS/Primary Care
• Previous experience of the HR management system Cascade

Personal Attributes

Essential

• Willingness to learn and adapt to change
• Able to work and remain calm under pressure
• Emotionally resilient
• Open and honest
• Reflective and self-aware
• Completer / Finisher
• Highly customer focused
• Positive can do attitude

Qualifications

Essential

• CIPD Level 5 or equivalent experience
• Educated to degree or diploma level or equivalent experience.
• Evidence of continuous professional development

Pay: £15.73-£19.33 per hour

Application question(s):

• Experience within a HR Advisory role

Work authorisation:

• United Kingdom (required)

Work Location: In person