The Park House jobs in Cardiff

Schools Youth Learning Mentor

Contract term: Permanent
Hours: 37 hours over 5 days (Mon-Fri)
Location: ACT School, Ocean Park House, Cardiff, CF24 5ET
Salary: £25,878 rising to £27,560 per annum.

Please note: this role is expected to be offered at the starting salary within the band.

Our School

ACT Schools is a registered independent school supporting young people aged 11–16 who are no longer able to access mainstream education. We provide a safe, supportive and inclusive learning environment where learners can rebuild confidence, re-engage with education, and develop the knowledge, skills and behaviours needed for successful futures.

We are passionate about helping every learner reach their potential by delivering high-quality education and pastoral support that places the individual at the heart of everything we do.

About the Role

At ACT, our Behaviour Framework shapes everything we do. We are looking for a Youth Learning Mentor who demonstrates genuine respect for every learner, communicates with openness and honesty, and brings creativity to engage young people who may have faced barriers to education. You will be motivated to inspire and empower learners to progress while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you.

The Schools Youth Learning Mentor will support the delivery of high-quality education and pastoral care within ACT Schools, helping to create a safe, inclusive and engaging learning environment where young people can thrive.

The role requires working with Respect and Openness & Honesty, building strong, professional relationships with learners, colleagues and external professionals while maintaining the highest standards of integrity and ensuring compliance with Welsh Government Independent School Regulations, Estyn requirements, safeguarding responsibilities and ACT policies.

You will take a learner-centred and empowering approach, supporting classroom delivery, promoting positive behaviour, mentoring learners who require additional support, monitoring attendance and learner progress, maintaining accurate records, and contributing to the smooth day-to-day running of the school.

This is a site-based role within ACT Schools, reporting to the Head Teacher. The post holder will be expected to demonstrate Innovation & Creativity, communicate with Clarity, think proactively to resolve challenges, and consistently model ACT's Behaviour Framework in all aspects of their work.

What you'll do

• Create a safe, inclusive learning environment that encourages active learner participation.
• Report safeguarding concerns to the Designated Safeguarding Person in line with ACT policy.
• Manage classroom behaviour constructively, maintaining discipline in line with ACT standards and school policies.
• Implement behaviour management strategies and support teaching staff.
• Respond to challenging behaviour using appropriate de-escalation techniques, including physical intervention where necessary (full training will be provided).
• Support learners' progress through individual and group interventions.
• Follow the graduated response model to support inclusive learning.

Please see the full Job Description for a comprehensive list of responsibilities.

ACT is committed to promoting the Welsh language for both staff and learners. Whilst not an essential requirement, the ability to speak Welsh is desirable for this role.

What we need from you

• Experience of working with challenging or disengaged young people.
• A minimum of three GCSEs (Grade C/4 or above), or equivalent qualifications.
• A Youth Work, Teaching Assistant or equivalent qualification.
• A commitment to demonstrating ACT's Behaviour Framework.
• The ability to build positive, professional relationships with learners, colleagues and external professionals.

Why work for ACT?

At ACT, people are at the heart of everything we do. As Wales's largest training provider, we're passionate about making a real difference through high-quality learning — and we're just as committed to supporting our staff to grow, develop and succeed.

We're proud to be an Investors in People Platinum organisation, accredited for over 25 years, and recognised in the Best Companies 2025 awards as one of the UK's top employers — ranked 26th Best Large Company to Work For and 5th Best Company to Work For in Wales.

What next?

The Advert will close on the 17th July 2026

We reserve the right to close this vacancy early if sufficient applications are received.

Applicants will be notified of the outcome of their application via email (please check your junk or spam folders).

The selection process will consist of:

A face-to-face interview at our Head Office.

A work-based task (for example, a micro-teach, presentation or scenario-based exercise). Full details will be provided in advance of the interview.

We're committed to ensuring our recruitment process enables every candidate to perform at their best. If you require any reasonable adjustments, please let us know.

If you have any questions about the vacancy, please contact recruitment@acttraining.org.uk.

Our Values

At ACT, we pride ourselves on fostering a culture of respect, fairness and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion and Engagement, and these values are at the heart of ACT's philosophy, shaping our approach to both staff and learners.

Diversity Statement

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and employees. We do not discriminate based on gender, sexual orientation, marital or civil partnership status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

The information requested during the recruitment process is used solely to support our commitment to equality, diversity and inclusion and will not be used in any recruitment decision.

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. Please contact us to discuss your requirements.

Safeguarding

ACT is committed to safeguarding and promoting the welfare of all learners and staff. We expect all employees to share this commitment. The successful candidate will be required to undergo an Enhanced DBS check.

If you would like to work for an organisation recognised for its commitment to staff engagement, ranked among the UK's Best Companies to Work For, and holding Investors in People Platinum accreditation, we'd love to hear from you.

Pay: £25,878.00-£27,560.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person