The Priory Medical Centre jobs

Overview

Priory Medical Centre has an opportunity for a dual role prescription clerk / medical receptionist to join our busy team, at the heart of our patient care service. This role is offered on a full-time role, 5 days a week.

This role will receive, assist & direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. The role will also provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. This role will be a front of house role.

The main responsibilities of the role include:

Ensuring that requests for repeat prescriptions are actioned within 72 hours. This includes checking email requests and Accurx online consultations.

Responding to all queries and requests from chemists, nursing homes and district nurses, regarding the issue of prescriptions.

Medicine management – liaising and discussing any enquires or queries raised by the clinical team.

Be able to cover all reception positions as necessary

Process appointment requests from patients by telephone, online consultation or in person.

Provide receptionist support to Triage doctor

General ad hoc administration work.

Working closely with the existing reception team and prescription clerk.

About the Candidate

The ideal candidate will:

Have experience with working as a prescription clerk / medical receptionist

Possess experience of working in a busy, public environment.

Be flexible, with a positive attitude.

Demonstrate good team working and communication skills.

Demonstrate an excellent standard of patient care.

General practice experience and knowledge of EMIS would be an advantage.

Overview of your organisation

Our practice is made up of a clinical team comprising 5 GP Partners, 9 Salaried GP's, 1 Paramedic, 1 Advanced Nurse Practitioner, 4 Practice Nurses, 1 Nursing Associate, 2 Health Care Assistants and a Phlebotomist. We also have a non clinical team compromised of the following; Operations Team (3), Reception Team (10), Admin Team (4) & Secretary Team (4). This post will sit within the Admin Team and will support our clinical team providing care to 18,900 patients within Warwick.

The practice are active within our PCN & GP Federation, and regularly work collaboratively with our practices within the PCN.

We relocated into a purpose built, spacious premises in June 2021 offering a light, spacious, collaborative & pleasant working environment for all staff.

Our Vision

“To provide accessible and cohesive patient centred care in a supportive town centre environment that continually strives to improve”

Pay: From £12.71 per hour

Expected hours: No more than 37.0 per week

Work Location: In person