The Quay Restaurant jobs

Overview
We are seeking an experienced friendly and professional Front of House Team Member to join our vibrant hospitality team. This role involves delivering exceptional customer service in a lively restaurant environment, ensuring guests have a memorable dining experience. The ideal candidate will be passionate about food, possess excellent communication skills, and thrive in a fast-paced setting. Previous restaurant experience is advantageous but not essential, as full training will be provided. This position offers an opportunity to develop culinary knowledge and customer service skills within a supportive team.

Duties

• Greet all guests warmly upon arrival
• Take accurate food and beverage orders, ensuring special dietary requirements are noted
• Serve food and drinks promptly while maintaining high standards of presentation and cleanliness
• Assist with basic food preparation tasks as required, adhering to food safety standards
• Upsell menu items to maximise sales opportunities in a friendly manner
• Clear tables efficiently, ensuring the dining area remains tidy and inviting
• Handle payments accurately using the point-of-sale system
• Maintain a clean and organised work environment in line with health and safety regulations
• Support kitchen staff with basic tasks when needed, contributing to smooth service flow

Skills

• Experience of bar work
• Knowledge of food safety procedures and hygiene standards
• Basic maths skills for handling transactions and cash management
• Strong time management abilities to prioritise tasks during busy periods
• Excellent communication skills to interact effectively with guests and team members
• Food preparation or culinary experience is a plus, demonstrating an understanding of kitchen operations
• Ability to upsell menu items confidently to enhance guest satisfaction and maximise sales potential
• Organised with the ability to work efficiently under pressure in a lively environment

This role offers an engaging opportunity for individuals passionate about hospitality and eager to develop their skills within a dynamic team. We value professionalism, enthusiasm, and a positive attitude in all our team members.

Job Types: Full-time, Part-time

Benefits:

• Discounted or free food

Ability to commute/relocate:

• Wareham BH20 4LP: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Due to the sale of alcohol we require all applicants to be over 18 years old. Are you over 18?

Experience:

• bar work: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person