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    • We’re looking for Host/Hostess / Customer Assistant who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return.
    • A subsidised staff restaurant serving breakfast, lunch and dinner all at a reduced cost.
    • This is a varied, hands-on position that will see you working across…
    • Follow restaurant recipes, SOPs, and brand standards consistently.
    • Prepare and cook pan pizzas according to restaurant recipes and quality standards.
    • Knowledge of service etiquette and restaurant operations.
    • Take orders and serve food and beverages according to company standards.
    • Rapid progression in pay and job role for the right candidate.
    • Training and development to support you.
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    • New restaurant opening experience preferred.
    • 3+ years of restaurant or retail management experience.
    • Acts as manager on duty and opens and closes the restaurant…
    • High attention to details and standards.
    • A great knowledge & practice of food & hygiene safety, carrying out due diligence, temperature control checks.
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    • 4-week paid sabbatical after every 5 years of commitment to us.
    • Free food at work and a tasty discount on your days off.
    • You must be prepared to work alongside the team during service and set consistently high standards.
    • Pay is £18 per hour plus Tronc currently averaging in excess…
    • Run your section and deliver dishes to a high standard.
    • Help keep service smooth, organised and efficient.
    • Work closely with the team and support junior chefs.
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    • 4-week paid sabbatical after every 5 years of commitment to us.
    • Free food at work and a tasty discount on your days off.
    • 50% off (including complimentary drinks & starters) when you dine in any of our restaurants – for you and up to 5 of your friends.
    • Proven experience in fine dining, catering, or restaurant environments with strong culinary skills.
    • Previous experience in banquet, catering, or restaurant…
    • 50% off (including complimentary drinks & starters) when you dine in any of our restaurants – for you and up to 5 of your friends.
    • Previous experience in a Head Chef role is preferred, along with a strong work ethic, commitment, and the ability to lead by example.
    • 28 days’ holiday per year.
Restaurant Host/Hostess
Langosteria
·
3.1
London SW1A 2EX
Permanent, Full-time
Apply now

Job details

Pay information not provided
Company pension
Permanent, Full-time
Weekend availability, Holidays
London SW1A 2EX

Full job description

About Langosteria

Langosteria Group, in strong expansion, was founded in 2007 when CEO Enrico Buonocore opened the first restaurant in Milan's Via Savona: Langosteria. Langosteria quickly became a benchmark in Milan's dining scene, distinguished by its relentless pursuit of the highest quality ingredients.

The Group currently operates 7 exclusive restaurants across Milan, Santa Margherita Ligure, Paris (Langosteria at Cheval Blanc) and St. Moritz, with the prestigious addition of Langosteria at the historic Raffles Hotel London at The OWO in the heart of Whitehall, London.

About the Job

At Langosteria, every detail matters and every guest experience tells a story. We’re looking for Host/Hostess / Customer Assistant who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return.

This role is key in creating emotional connections with our guests, supporting the reservations management and seating, and turning every interaction into a memorable moment.

  • You'll be the first and last point of contact for our guests, ensuring a warm and professional welcome
  • Support the management of reservations, seating plans, and guest flow with precision and care
  • Build strong relationships with regular and VIP guests
  • Handle feedback and special requests with discretion and empathy
  • Collaborate closely with the Guest Relations Manager and FOH team to ensure seamless service

About You

  • Minimum one year of experience in same or similar role in fine dining / Michelin starred restaurants
  • Passionate about hospitality and guest experience in a fine dining environment
  • Highly organized, detail-oriented, and calm under pressure
  • Excellent communicator with a natural sense of elegance and empathy
  • Proactive, problem-solver, and guest-focused mindset
  • Fluent in Italian & English (B2+) – French is a plus (B1+)

We offer

  • Competitive salary package.
  • All legal benefits plus additional perks.
  • International and dynamic environment.
  • Continuous training.
  • Real professional growth opportunities.

Next Steps

Once we have received your CV, we will take the time to review it carefully.
If there is a match with this or other open positions within the Group, we will contact you to start getting to know each other.
The selection process generally includes an interview with Talent Acquisition Team, a technical interview with a Line Manager, and possibly an interview with the company’s executive team.
The order and number of interviews may vary depending on recruitment needs.
Alternatively, we will be happy to keep your CV in our database so that we can review it for future opportunities.

Benefits:

  • Company pension

Application question(s):

  • Do you have the legal right to work in the UK without requiring visa sponsorship now or in the future?
  • How many years of experience do you have in customer service, hospitality, guest relations or a similar role?
  • Are you available to work flexible shifts, including evenings, weekends and public holidays?

Experience:

  • Customer assistant : 3 years (required)

Language:

  • English and Italian and French or Spanish (required)

Work authorisation:

  • Regno Unito (required)

Work Location: In person

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