The Wharf jobs in Birmingham

L3 Business Admin/Estates Apprentice with Dignity Funerals

Hours Per Week: 38.75

Short Description:

To support the estates team in delivering and managing a national portfolio of Funeral Directors and Crematoriums.This is an exciting opportunity to gain hands-on experience across a wide range of property disciplines, including commercial property, residential lettings, estate management, lease administration and property maintenance. The role is designed to provide a broad foundation of property knowledge while supporting the apprentice's professional development and future specialisation.Working closely with experienced property professionals, the apprentice will contribute to a variety of projects and day-to-day activities, developing valuable skills in communication, organisation, data analysis and stakeholder management. The role is ideal for someone who enjoys variety, learning new skills, solving problems and working in a fast-paced environment where no two days are the same.

Full Description:

Enterprise Wharf, Innovation Birmingham, Holt Street, B74BP

In the interim, the apprentice will be based at our current office in:

Duke Street, Sutton Coldfield

Any additional travel costs incurred as a result of commuting to Sutton Coldfield before the office move will be covered by Dignity.

About us:

It's inevitable that all ofus are going to deal with death at some time in our lives. It’s a fundamental,tragic part of what it is to be human. But the services that should besupporting us haven’t changed in decades. From writing your will to planning afuneral or organising probate, the way we deal with death can be complicatedand expensive. Instead of feeling supported, people feel lost.

But it doesn’t need to bethis way. We started Farewill to make the experience warmer, brighter, andfriendlier. Now we’re the UK’s top rated probate provider and help our customers pledge over £300 million a year to charities through gifts left in their wills.

We’ve also joined the DignityGroup - one of the major providers of funeral services in the UK. Together,we’re on a mission to change the way the world deals with death. It’s no smalltask - and we’re looking for a Probate Solicitor to help us do it.

PERFORMANCE MEASURES

• Handling multiple deadlines and managing workload well under pressure.
• Clear communication both written and verbal.
• Accuracy and attention to detail on administrative tasks.
• Quality of service provided to the wider business based on feedback.
• Contribution to team goals and overall targets
• Progress and achievement in apprenticeship milestones.

KEY RESPONSIBILITIES

Data and Reporting

• Maintain accurate records using management systems, databases and trackers
• Support with the development of materials for meetings and other management briefings
• Maintain trackers and support in the meeting of deadlines in regards to lease breaks and closures.

Commercial Lease

• Build competency across related property and estates areas including commercial and residential leasing.
• Interpret leases (trained) to support with the investigation and resolution of faults and issues
• Assist with lease negotiations to compile effective data
• Prepare draft documentation including Heads of Terms and Rent Review Memoranda

Branch Liaison

• Coordinate the arrangement of visits with contractors, landlords and other stakeholders maintaining the appropriate systems in the process
• Contribute with the preparation of management information and data to make effective business decisions

Repair Obligation

• Work with the onsite facilities team to manage ongoing repairs and maintenance and report to landlords where applicable.

Finance

• Support with the collation and budgeting of various financial documents that underpin the estates processes.

Property Sourcing

• Support with the sourcing of relevant properties and contribute effectively to the ongoing project plan of site relocation's and openings.

Skills Required:

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

• Beneficial: Either
• Experience of clerical detail orientated work

Or

• Experience in retail or another high intensity customer facing role
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong written communication skills

See Personal Profile- the character and personality fit for this role is critical

• Excellent organisational skills and ability to manage deadlines.
• Reliability and attention to detail in all aspects of work.
• Willingness to learn and adapt within a challenging technical environment.
• Comfortable asking questions and seeking clarification when needed.

Personal Qualities:

WOULD SUIT SOMEONE WHO

• This role is ideal for a motivated individual seeking a long-term career in Property. It will suit someone who:
• Has a genuine interest in commercial property
• And either

o Has a relentless energy and resilience

o A confidence to assert themselves outside of their comfort zone.

o A natural flair for dealingwith challenging conversations with emotional intelligence.

Or

o A keen eye for detail

o Meticulous reader

o Highly organised

o A passion for order,organisation and process

Qualifications Required:

MinimumGCSE Grades (or higher): 5 A-C/5 or above, including Maths, English and ITpreferably B/7 or higher.

We kindly request that applicants answer the screener questions independently, without the assistance of generative AI, to ensure your authentic voice and qualifications are represented.

IND123

Pay: £492.51 per week

Application question(s):

• Do you have a minimum of GCSE Grades (or higher): 5 A-C/5 or above, including Maths and English?
• Can you reliably commute to Birmingham, B7 4BP?

Work Location: In person