Tiny Box Company jobs

Internal Sales Advisor

About Tiny Box Company

At Tiny Box Company, we're on a mission to create packaging people genuinely love. From luxury gift boxes and branded packaging to innovative ecommerce solutions, we help businesses make a lasting first impression.

We're a fast-growing, ambitious business that believes work should be challenging, rewarding, and enjoyable. We work hard, support each other, celebrate success, and never lose sight of having fun along the way.

The Role

Do you enjoy talking to people, solving problems, and being part of a team that genuinely cares about its customers?

We're looking for an enthusiastic Internal Sales Executive to join our growing sales team. You'll be at the heart of the customer journey, helping businesses bring their packaging ideas to life while delivering an exceptional experience from first enquiry through to final delivery.

No two days are the same. One minute you'll be helping a startup launch its first product range, the next you'll be supporting a major brand with a large packaging order.

If you're organised, proactive, customer-focused, and thrive in a busy environment, we'd love to hear from you.

What You'll Be Doing:

Building Great Customer Relationships

• Becoming a trusted point of contact for our customers via phone, email and live chat.
• Helping customers find the right packaging solutions for their business.
• Delivering an outstanding customer experience at every stage of the journey.
• Building long-term relationships that encourage repeat business.

Bringing Orders to Life

• Preparing quotes, processing orders and managing customer projects.
• Coordinating digital mock-ups and artwork approvals.
• Keeping customers informed and excited throughout the process.
• Ensuring every order runs smoothly from enquiry to delivery.

Solving Problems & Making Things Happen

• Finding solutions when challenges arise.
• Working closely with Design, Production, Warehouse and Logistics teams.
• Helping expedite deliveries and exceed customer expectations.
• Looking for ways to improve processes and customer experience.

What We're Looking For

We're more interested in attitude than ticking every box.

You'll fit in well if you are:

• Friendly, approachable and confident communicating with customers.
• Organised and able to juggle multiple priorities.
• Naturally positive with a "can-do" mindset.
• A team player who enjoys helping others succeed.
• Motivated by delivering excellent service.
• Comfortable working in a fast-paced environment.
• Curious, eager to learn and willing to take ownership.

Why Join Tiny Box Company?

• Be part of a growing business with exciting ambitions.
• Work with a supportive and energetic team.
• Genuine opportunities for personal development and career progression.
• A culture that values ideas, initiative and creativity.
• Regular team events, celebrations and company activities.
• The chance to make a real impact every day.

Salary:

£26,500per annum

OTE £32,500 uncapped commission

Why Join Tiny Box Company?

At Tiny Box Company, our people are at the heart of everything we do. We work hard, support each other, and genuinely enjoy what we do.

Our Values

Teamwork – We achieve more together.

Integrity – We do the right thing, even when no one is watching.

Passion – We care deeply about our customers, our products, and our impact.

Customer Focus – We go above and beyond to deliver exceptional service.

Fun – We celebrate individuality, creativity, and bringing your personality to work.

Ready to Think Outside the Box?

If you're looking for a role where you can develop your skills, work with a fantastic team, and make a real difference in a growing sustainable business, we'd love to hear from you.

Due to our remote location, your own transport is needed and we have ample parking on site.

Apply today and start your next adventure with Tiny Box Company.

Job Types: Full-time, Permanent

Pay: From £26,500.00 per year

Benefits:

• Casual dress
• Company events
• Employee discount
• Free parking
• On-site parking
• Sick pay

Education:

• A-Level or equivalent (preferred)

Experience:

• B2B sales: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person