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    • 40 hours per week + 1 in 3 Saturdays 9am -1pm.
    • Handle customer queries over the phone, providing excellent service and support.
    • Pay Rate: £12.85 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay…
    • We have Part Time (16 & 24hrs) roles available.
    • Shift times will vary beetween 6:00am & 5:00pm including occasional weekends.
    • Discounted Meal while on shifts.
    • Shift pattern: Typically 7am-3pm and 3pm-11pm.
    • Hours per week: 24 to 32 hours per week.
    • Hotel discounts portfolio wide – Staff rates and up to 50% discount on…
    • CONTRACT TYPE & HOURS Permanent, full-time contract (40hrs per week).
    • Worldwide employee discounts at Marriott Hotels;
    • Arranging access for installations and support visits for all sites, including shopping centres, airports, train stations and large department stores.
    • You’ll be joining our Procurement Department within our office called Support Centre, which is in Greater Manchester (M26 1GG).
    • The role can be a flexible hybrid role with our Support Centre based in Kearsley, M26 1GG.
    • With an on-site mini market shop and casual seating space inside and…
    • With an onsite mini market shop and casual seating space inside and outside (for the sunnier days).
    • 22 days holiday + bank holidays.
    • You will benefit from free onsite parking and Kearsley train station is just a short walk away.
    • You’ll be joining our Transformation and Tech Team within our…
    • You’ll be joining our Transformation department within our office called Support Centre, which is in Greater Manchester (M26 1GG).
    • With an onsite mini market shop and casual seating space inside and outside (for the sunnier days).
    • Holidays rising to 27 days per year with service (plus bank…
    • Reporting to the Head of Operational Services and as Operational Manager you will provide purpose and direction to teams who provide a variety of street – based…
    • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
    • Hours: Full Time (39 hours).
    • Salary/Benefits: Competitive Salary including Service Charge.
    • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa.

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Job Post Details

Customer Service Advisor - job post

Gallagher
3.1 out of 5 stars
Sale
£27,976 a year - Full-time

Job details

Pay

  • £27,976 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Sale

Benefits

Pulled from the full job description

  • Gym membership
  • On-site gym

Full job description

Customer Service Advisor
Salary: £27,976
Sale - M32 8AF
Monday to Friday 9-6pm
40 hours per week + 1 in 3 Saturdays 9am -1pm

The best careers start with the right opportunity.
If you've already gained experience in an office or call centre setting, now it's time to put those skills to work in a role with genuine progression opportunities. We'll give you all the tools you need to succeed through our dedicated training academy and ongoing support.
Alongside fully funded professional insurance qualifications (CII), you'll benefit from clear career progression opportunities while helping customers find the right insurance solutions for their needs.

On a day-to-day basis, you'll:
  • Handle customer queries over the phone, providing excellent service and support
  • Update customer information and manage records across multiple systems
  • Resolve issues and answer questions, ensuring a positive customer experience
  • Work efficiently in a fast-paced, team-focused environment
What's in it for you?
  • Free on-site gym membership
  • A fun and supportive culture with quiz nights, a pool table and dartboard
  • Modern office location just 5 minutes from the train station
We're looking for people with:
  • Previous office or call centre experience
  • Strong communication and customer service skills
  • Good attention to detail
  • Confidence using computer systems
  • GCSEs (or equivalent) in English and Maths
Motor trade insurance experience is beneficial but not essential, as full training will be provided.

About Us
Gallagher is a global leader in insurance, risk management and consulting services, helping businesses, communities and individuals protect what matters most. With thousands of colleagues worldwide, we're proud to combine global expertise with a people-first culture.
We're committed to creating an inclusive workplace where everyone feels valued, supported and able to be themselves. We invest in our people through training, development and career progression opportunities, helping them build successful and rewarding careers.
If you're looking to join a business where your contribution is recognised and your development is supported, we'd love to hear from you.
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