Skip to main content
Post your CV and find your next job on Indeed!

Trainee Case Manager jobs

Sort by: -
    • Implement, review and maintain systems to enable prioritisation of cases and ensure proactive and effective case progression.
    • Demonstrable experience of case work and/or project management, with applied knowledge of relevant skills.
    • Flexible working, Full-time, Compressed hours.
    • These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.
    • The role will either lead on managing whistleblowing casework, ensuring handling is sensitive, co-ordinated with our regional FTSU Leads or work with FTSU…
    • Delivering expert, evidence-based case management services for referrals relating to attendance, fitness for work, and other Occupational Health matters.
    • Experience in areas such as customer service, case work or financial services may be helpful or similar qualifications or experience in law, psychology, nursing…
    • Maintaining accurate case records and ensuring safeguarding concerns are appropriately raised.
    • This role is a full-time 35 hour per week position, Monday to…
    • Oversee and coordinate complex case management, including attending CiN and Professionals Meetings.
    • The agency specialises in the staffing of EOTAS/EOTISC…
    • Produce marketing materials, case studies, and technical literature to promote our services and sustainability credentials.
    • 22 days holiday plus bank holidays.
    • Graduate Trainee Registered Manager (2 posts).
    • Starting Salary: *£29,000 plus benefits package (Rising upon completion of milestones on a 36–48-month…
    • Mentoring and Support from experienced managers.
    • Supporting Young Lives with Compassion and Purpose.
    • As a Trainee Manager, you will be supported to take on more…
    • Meeting the hiring manager or touring the venue in advance.
    • Please note that the starting salary for this role is £27,500 per annum which will increase to £…
  • View similar jobs with this employer
    • Salary: £32k (with structured uplifts throughout programme - £33,000 after 6 months and £35,000 upon completion of L5 qualification).
  • View similar jobs with this employer
    • Salary: £32k (with structured uplifts throughout programme - £33,000 after 6 months and £35,000 upon completion of L5 qualification).
    • Work with the Environment and Sustainability Manager, within the wider business unit, sector and group to identify, develop, quantify and deliver innovative and…

People also searched:

supervisor
team leader
warehouse
work from home
apprentice
apprenticeship
assistant manager
entry level
full time
general manager

Job Post Details

Case Progression Manager - job post

Crown Prosecution Service
3.8 out of 5 stars
Newcastle upon Tyne•Hybrid work
£30,700 - £32,430 a year - Permanent, Part-time, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £30,700 - £32,430 a year

Job type

  • Part-time
  • Permanent
  • Full-time

Shift and schedule

  • Flexitime

Location

Newcastle upon Tyne•Hybrid work

Benefits

Pulled from the full job description

  • Flexitime
  • Company pension
  • Cycle to work scheme

Full job description

Details

Reference number

464731

Salary

£30,700 - £32,430
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Executive Officer
B1

Contract type

Permanent

Business area

CPS - North East

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

Middlesbrough, Newcastle-upon-Tyne

About the job

Job summary

In this role, you will play a key part in helping cases progress efficiently and effectively to a successful conclusion. By working proactively with colleagues and criminal justice partners, you will help reduce adjournments, avoid unnecessary witness attendance at court and minimise ineffective trials.

You will take ownership of managing and monitoring custody time limits, working closely with legal and paralegal colleagues to ensure compliance and support the timely progression of cases.

Your work will ensure cases are fully prepared and ready to proceed at the earliest possible hearing date,

The Crown Prosecution Service is based in England and Wales. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role. There’s no guarantee that we will grant this approval.

You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8–12 weeks after the application closing date. Candidates are expected to commence employment as soon as possible following the expiry of their notice period. Requests for significantly later start dates may not be accommodated.


Job description

Your roles and responsibilities

  • Establish effective relationships with Case Progression counterparts in other Criminal Justice System (CJS) agencies, specifically police, HM Courts and Tribunal Service, witness care and the defence.
  • To proactively interact internally with prosecutors, paralegal officers, paralegal assistants and administrative staff to ensure all cases are proactively managed and that all hearings and trials progress.
  • Implement, review and maintain systems to enable prioritisation of cases and ensure proactive and effective case progression.
  • To monitor Court directions and timescales and ensure compliance.
  • To monitor custody time limit cases, ensuring cases are dealt with expeditiously and adhere to compliance with guidance compliance.

A copy of the full job description is attached.

Person specification

GCSE and A-Level results won't hold you back. We know that some people find their skills and passions when they leave school, so we won't take these into account.

Experience in using Microsoft Excel (basic), Word and Outlook

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Experience in using Microsoft Excel (basic), Word and Outlook

Benefits

Alongside your salary of £30,700, Crown Prosecution Service contributes £8,893 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Join the Crown Prosecution Service and find your purpose.


The Crown Prosecution Service is passionate about ensuring that we're a top performing organisation and a great place to work. We're a committed equal opportunities employer, creating a culture where you can bring your whole self to work, and individuality is truly appreciated.

This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions.

The Crown Prosecution Service commits to offer its employees the following experience.

  • You can do impactful, purposeful work that’s making a difference to your local communities.
  • You are able to learn and grow, with access to the right opportunities and resources.
  • We care about your wellbeing.
  • We want you to feel valued, trusted and included.

We also offer the following range of benefits:

  • Civil Service contributory pension of up to 28.9%
  • 25 days’ leave, increasing to 30 days after 5 years
  • £350 each year to spend on personal development
  • lawyer training programme for all new prosecutors
  • an extra privilege day to mark the King's birthday
  • competitive maternity, paternity and parental leave
  • flexible working including flexitime, and a family friendly approach to work
  • Cycle2Work scheme, employee savings.

Diversity at the Crown Prosecution Service is about inclusion, embracing differences and ensuring our workforce truly reflects the communities we serve. We want you to feel that you belong and can thrive, whatever your background, identity or culture. As a Disability Confident employer, we're happy to support requests for reasonable adjustments and improve your recruitment experience. If you'd like any reasonable adjustments made to our recruitment process, let us know within your application or contact Ben.Savage@cps.gov.uk

The Crown Prosecution Service has fixed rates for its Executive Officer grade – a developing rate (the starting salary) and a spot rate (the maximum salary). Applicants typically join us on the developing rate and, after completing a 15-month development period, move to the spot rate if your line manager confirms you’re performing the role to a satisfactory standard. If you’re joining the Crown Prosecution Service on a lateral transfer from another government department, you should contact us about the impact on your salary and the implications of any time you’ve already spent at that grade before applying or accepting an employment offer. Your salary may be adjusted if your location changes when you join us. This adjustment also takes into account any existing allowances that may have previously been consolidated into your basic pay – there’s no guarantee that you can retain these when you transfer

We want to ensure our employees can thrive at work and home and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment. We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week period at court, in an office or another official workplace depending on business need and the kind of work you're doing.


Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

Recruitment process

The recruitment process consists of an online application and interview. These are expected to take place w/c 29/06/2026 at 122 The Quayside, 1st Floor, St Ann’s Quay, Newcastle, NE1 3BD

A member of our recruitment team will be in touch with guidance. If you have any queries about this, contact Ben.Savage@cps.gov.uk

You should keep this week free or notify us if you're not available. We'll make every effort to accommodate your date preferences but we can't guarantee it.

Behaviours

You are asked to complete a statement of no more than 250 words for each of the following behaviours, setting out how you consider your personal skills, qualities and experience match the specified behaviours and requirements:

  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together

In addition, you need to demonstrate the following experience/technical skills required for this role:

You also need to demonstrate the Crown Prosecution Service or Civil Service values.

The panel has the right to assess the lead behaviour Communicating and Influencing first. If the standard on this behaviour isn’t met, the other behaviours won’t be considered and your application won’t progress. The panel also has the right to raise the minimum standard pass mark. The panel may also refer to the lead behaviour at the interview stage to determine merit order.

Interview

We use behaviours to help us understand your experience, to see if you're a good fit for the role. You are assessed against EO in the Civil Service success profiles behaviours framework. We are assessing 4 behaviours at interview stage:

  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service

Essential Experience/Technical Skills - assessed at interview

CV

You’re not required to upload your CV. However, when submitting your application there is a ‘CV section’. You are required to provide information about your employment and/or academic history for the past three years.

It’s your responsibility to provide the specified information in the requested format to ensure that you're considered for the post.

If you're unable to cover three years through employment or academic history, you must provide a character reference for clearance purposes.

Strengths

Strengths are tested at interview stage - the strengths tested are not shared before the interview.

Other

This is a full-time post. We do consider requests for flexible, part-time working and job share, always considering the operational needs of the department.

Please note that the CPS is unable to offer visa sponsorship. Therefore, if you require visa sponsorship to work in the UK, you will not meet the eligibility criteria for this role. (If internal this is not required)


Clearance

If successful, you are required to secure a Disclosure and Barring Service check, for which you must have a current valid UK address.

If successfully appointed, we ask you to complete a character enquiry form, nationality and immigration questionnaire,

If you're a Crown Prosecution Service member of staff, you won’t need to do a Disclosure and Barring Service check as you already hold this clearance.

The job you’re applying for is covered by Article 3(a) of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, consequently Section 4(2) of that Act doesn’t apply. You’re required to disclose all previous convictions and cautions including spent convictions. Failing to make a full declaration will result in withdrawing your offer of employment if our checks reveal convictions that haven’t been disclosed.

Reserve list

If you're recommended by the selection panel but not appointed to the current vacancy, you’re put on a reserve list for 12 months. You may be offered another Case Progression Manager post in the CPS if a vacancy comes up during this period. We may also approach candidates on the waiting list to fill other roles that require similar knowledge and experience.

Fraud check

The Crown Prosecution Service provides a Fair Processing Notice to all new applicants after they’ve been successful at interview. These candidates are informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance number and date of birth – are checked against the Internal Fraud Database. We won't employ anyone included on the database unless they can demonstrate exceptional circumstances.

The Strategic Resourcing team in the Crown Prosecution Service will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the Internal Fraud Database.

Current civil servants

As a current civil servant, if you are currently undergoing any of the following formal actions, your application won’t be progressed any further.

  • formal discipline action
  • any formal action regarding attendance or poor performance
  • any restriction of duties as a result of disciplinary action
  • currently subject to probation.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Ben Savage
  • Email : Ben.savage@cps.gov.uk

Recruitment team

  • Email : strategic.resourcing@cps.gov.uk
Apply now
Let Employers Find YouUpload Your Resume