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Trainee Field Service Engineer jobs

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    • 23 Days holidays which increases with service, plus volunteer days.
    • Advise customers, installers, and commissioning engineers on product installation.
  • View similar jobs with this employer
    • Experience as a Field Engineer is not essential; we will provide internal training to successful candidates with technical understanding and a background…
  • View similar jobs with this employer
    • Experience as a Field Engineer is not essential; we will provide internal training to successful candidates with technical understanding and a background…
  • View similar jobs with this employer
    • Providing top-notch customer service.
    • £27377 - £28352 per annum + van, commission, overtime.
    • As a Trainee Field Service Engineer, you’ll be out on the road,…
  • View similar jobs with this employer
    • Providing top-notch customer service.
    • £29367.00 - £30512 per annum + Van, Commission, Overtime.
    • As a Trainee Field Service Engineer, you’ll be out on the road,…
    • A strong commitment to meeting customer needs and delivering outstanding service at all times.
    • Follow all health and safety procedures, ensuring a safe working…
    • Strong communication and customer service skills.
    • Deliver a professional and customer-focused service at every visit.
    • Diagnose electrical and mechanical faults.
    • The external field service work will consist mainly of the geographical areas of the whole of Ireland, some travel further afield and abroad may be required.
    • Maintain accurate engineer whereabouts and scheduling information.
    • Collate, validate, and process field documentation and reports.
    • Alongside technical duties, you will ensure the accurate completion of service reports and certification paperwork while maintaining exceptional customer…
    • Due to our continuing growth strategies, we now require another Field Service Engineer to service and install our Company range of Garage equipment to…
  • View similar jobs with this employer
    • The primary function of this role is to provide preventative and reactive service maintenance to a range of electronic and mechanical fuel dispensing equipment…
    • Complete all service documentation accurately and on time.
    • Experience in a field-based engineering or technical support role.
    • Full, valid UK driving licence.
  • View similar jobs with this employer
    • The primary function of this role is to provide preventative and reactive service maintenance to a range of electronic and mechanical fuel dispensing equipment…
    • 23.5 days annual leave entitlement per holiday year, inclusive of bank holidays, with length of service holiday accrual..
    • Job Types: Full-time, Permanent.

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Job Post Details

Field Service Engineer - job post

Grant UK
Hertfordshire
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

Hertfordshire

Benefits

Pulled from the full job description

  • Sick pay
  • Life insurance
  • Company pension
  • Paid volunteer time
  • Private medical insurance
  • Health & wellbeing programme

Full job description

We are seeking an experienced and dedicated Field Support Engineer to join our team. The Field Support Engineer will be responsible for surveying, repair, set-up, service and to provide technical support in the Hertfordshire area, to Customers, Engineers and Installers for all Grant products. Having qualifications in Oftec, F Gas, Unvented hot water and Part P would be highly advantageous.

Duties & Responsibilities:

  • Attend site to carry out repair work on products covered by the manufacturers warranty.
  • When required carry out site survey and commissioning of Grant Engineering products.
  • Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service.
  • Advise customers, installers, and commissioning engineers on product installation.
  • Dealing with Technical issues, administration and correspondence on a day to day basis.
  • Assist in the management of your diary including providing up to date local / logistical information for your area.
  • Bringing matters of disrepute to FSM.
  • Carrying out a substantial amount of driving on a daily basis with overnight stays when required.
  • Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed.
  • Provide on-site / In-house training / Assessments as requested by the company.
  • Identify Technical / Service trends and report all concerns to the FSM.
  • Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager.
  • Encourage In-House training programmes for suspect Engineers / Installers by referring either to training Administrator or to the relevant Area Sales Manager.
  • Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances.
  • Keep up to date with new in-house developments and attend internal training programmes as required.
  • Ensure all Professional Qualifications are kept up to date.

Our Engineers cover the following disciplines and specific training will be provided:

  • Oil boilers Solar Thermal
  • Air Source Heat Pumps Unvented cylinders
  • Biomass Smart controls

After successful completion of 2 4 months training you will a work schedule should include up to 20 Saturdays per year.

What we Offer:

  • Competitive salary
  • Private Health Care insurance & life assurance
  • Clean branded vehicle
  • Good pension contribution
  • 23 Days holidays which increases with service, plus volunteer days

Job Type: Full-time

Benefits:

  • Company pension
  • Health & wellbeing programme
  • Life insurance
  • Paid volunteer time
  • Private medical insurance
  • Sick pay

Work Location: In person

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