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    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
  • View similar jobs with this employer
    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • Triage of devices received to confirm their condition and the next steps required; resolving any device specific technical issues at receipt.
    • Raise purchase orders, allocate parts to jobs, and maintain accurate digital records within company systems to support effective workflow management.
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    • Raise purchase orders and maintain accurate digital records across multiple business systems to support effective service delivery and stock management.
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    • Building bespoke computer systems and servers, offering telephone technical support, remote support, network installations and call-out support.
    • Structured learning and development plan, including paid study time and support for professional qualifications.
    • One additional paid volunteering day each year.
    • We will consider trainees without experience as well as candidates with experience, but all applicants will need to have a full UK driving licence and a car…
    • Good communication skills and a friendly, helpful approach to user support.
    • Hours:* Monday to Friday, 08:30 AM – 5:00 PM (38.75 hours per week, with a 45-minute…
    • Allocate calls to internal ICT support groups and 3rd party organisations responsible for providing support services and ensure they respond to such calls in…
    • Provide first-line technical support to customers via phone, email and remote support tools.
    • Log, categorise, update and manage IT support tickets using service…
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    • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
    • Prospective apprentices must not hold an existing qualification at the same or higher level as this…
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    • Provide high quality customer focused technical support and training to non-teaching and teaching staff and to pupils.
    • Experience of working with iSAMS.
    • Text‑to‑speech and literacy support tools.
    • Experience delivering assistive technology training or similar learner‑focused support.
    • Provide technical support for software/hardware/hosted issues.
    • There will be ample opportunity for study time between support and eventually project work and we…

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The Army logo
IT Support Technician (No Experience Needed)
The Army
·
4.1
Birmingham
£27,282 a year
Permanent, Full-time
Apply on company site

Job details

£27,282 a year
Annual leave
Permanent, Full-time
Birmingham

Full job description

Create a battle-winning cyber capability.

As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:

  • Learn how to protect our frontline communications systems from cyber warfare threats
  • Join one of three focused trades: Information Services, Networks, or Infrastructure
  • Configure, deploy, and maintain operational and tactical communication systems
  • Engineer radios, satellite systems and computer networks
  • Build voice and data telecommunications networks
  • Earn an apprenticeship in Network Engineering or Cable Installing

To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent).

Set yourself up for life.

During your initial training, you'll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989.

You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities.

Get skills, get qualified, get confident.

You Belong Here.

Pay: From £27,282.00 per year

Pay: £27,282.00 per year

Work Location: In person

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