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Trainee Technical Support Engineer jobs in London

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    • Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber…
    • View all Goldman Sachs jobs - London jobs - Engineer jobs in London
    • Salary Search: 2027 | EMEA | London | Engineering | Apprentice Programme salaries in London
    • See popular questions & answers about Goldman Sachs
    • At least 2 years of experience in technical support, QA, or engineering.
    • Based in the EU region to provide support coverage during business hours.
  • Ashford is a progressive, dynamic organisation that has quickly evolved to become the UK’s No.1 Commissioning and Water Treatment Contractor. Ashford thrives…
  • Ashford is a progressive, dynamic organisation that has quickly evolved to become the UK’s No.1 Commissioning and Water Treatment Contractor. Ashford thrives…
    • Support calls & emails from customers and creating support cases.
    • Provide support to customers – via telephone, email and remote software.
    • Provide technical guidance and support for new product introduction and launch.
    • Have a technical mind-set and enjoy solving technical problems.
    • Collect and label high-quality data to support research and development initiatives.
    • This role involves operating advanced robotic systems using VR technology…
    • Log and resolve support tickets and keep simple documentation.
    • Set up and support laptops, user accounts and Microsoft 365.
    • Clear communication with non-technical people.
    • Log, work and update support tickets by phone, email and remote session.
    • Helpdesk or customer service experience.
    • Previous experience in an IT support role is desirable, but not essential.
    • Health and wellness benefits (free access to mental health support/counselling…
    • Travelling nationwide to support our customers with our wonderful team of experienced and trainee Engineers.
    • Installing company pump systems on client sites.
    • This is an excellent opportunity for a trainee or junior engineer to develop into a qualified fire and security service engineer, supporting senior engineers…
    • Around 1–2 years of hands-on experience in IT support, infrastructure or technical operations, or strong fundamentals you can demonstrate from projects, a home…
    • Private healthcare membership + wellbeing support.
    • A communicator: with the ability to discuss and convey projects and outcomes with internal stakeholders and…
    • When applicable provide out of hours technical service support and complete individual mandatory weekend working provision.
    • A flexible approach to travel.

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Job Post Details

2027 | EMEA | London | Engineering | Apprentice Programme
Goldman Sachs
·
3.9
London
Apprenticeship
Apply on company site

Job details

Pay information not provided
Apprenticeship
London

Full job description

About the programme
Our Apprentice Programme offers a unique opportunity to kick-start your career while earning a competitive salary and working towards a fully funded degree or professional qualification. You will be fully immersed in our day-to-day activities, applying academic concepts directly to real-world business, operational, or technical challenges.
As an apprentice you will:
  • Receive structured training and mentorship designed to support both your academic studies and professional growth.
  • Take on meaningful responsibilities and contribute to impactful projects alongside experienced professionals, industry experts, and fellow apprentices.
  • Develop highly sought-after skills in your chosen business area within a fast-paced global environment.


About the division

Engineering is at the critical center of our businesses. Our dynamic environment requires strategic thinking that is innovative and produces smart solutions. At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities?

Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
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