Training Manager Hospitality jobs in Manchester

BH House

Location: Manchester, M17 1JT

Address: Unit 2, Tenax Road

INDHP

We have an exciting new vacancy for a Learning and Development Coordinator to join our team at Britannia Hotels’ central office, BH House, in Trafford Park. Our central office is home to several key departments and is conveniently situated in the heart of Trafford Park, with excellent transport links. With tram stops just a short walk away and easy access to the M60, commuting is hassle-free.

Benefits include:

• An attractive salary
• Career development opportunities throughout the UK
• Significant staff discount rates when staying at one of our 60 hotels in the UK
• 50% discount off food and drink if staying at one of our hotels
• Friends and family hotel stay discounts
• Reduced membership at our Leisure clubs
• Free meals on duty (when applicable)
• Employee referral scheme
• Auto enrolment pension scheme

Your duties will include:

• Coordinating learning and development activity across the company through a central L&D function
• Supporting the implementation of a consistent learning and development framework across departments
• Working with department heads and subject matter experts to identify role-specific training requirements
• Designing, developing and delivering engaging HR, people and soft-skills training
• Facilitating workshops, group sessions, inductions and refresher training
• Maintaining accurate training records and monitoring training completion
• Identifying training gaps and areas of risk
• Producing regular training reports, dashboards and management information
• Working with managers and employees to support learning and development needs
• Travelling to company locations across the UK when required

This list is not exhaustive, and you may be required to carry out additional duties as and when necessary, subject to the needs of the business.

About you:

You will have previous experience in learning and development, ideally within the hotel or travel industry, along with an L&D qualification. You will have experience coordinating training across multiple teams or departments and be confident designing and delivering training to employees and managers. Strong organisational, communication and interpersonal skills are essential, together with excellent attention to detail and the ability to build effective relationships at all levels.

Britannia Hotels is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. Applicants must have the right to work in the UK. We are committed to protecting your privacy and will process your personal information in accordance with our Privacy Policy. Please note that we do not accept unsolicited CVs from recruitment agencies and will not be liable for any fees arising from such submissions. No commissions will be paid.

Application question(s):

• Do you have previous experience working in a Learning and Development role? Please briefly outline
• What is your current notice period?
• What are your salary expectations?
• Are you happy to work fully office based at our Head Office in Trafford Park, with no hybrid working available?

Work authorisation:

• United Kingdom (required)

Work Location: In person