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    • You are solutions-focused and enjoy problem solving.
    • Previous customer service or experience in the industry is also a bonus!
    • Have a good understanding of travel products including Tour Operators and Airlines.
    • Have a minimum of 1 year of experience in a travel sales environment.
    • Demonstrating expert knowledge of global travel products and delivering tailored recommendations to clients.
    • Managing travel bookings from enquiry to completion…
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    • Previous experience working in a retail travel environment.
    • Creating and booking unforgettable experiences, tailored exactly to your customer’s needs.
    • Earning commission on travel bookings.
    • Access to established travel suppliers.
    • Full training (no prior travel experience required).
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    • Understanding what matters most to each customer and helping them with their travel money needs.
    • Hours per week : 16 hours.
    • Pension plan : With Scottish Widows.
    • Travel Industry Experience: Previous sales experience within the travel industry is essential for this role.
    • The ideal candidate will possess a background in customer service and sales, with proven expertise in liaising with a client base and dealing with the public.
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Operations Executive - Tourism
Footprints Tours
·
4.5
16 Broad Street, Oxford OX1 3AJ
£40,000 a year
Full-time
Apply now

Job details

£40,000 a year
Full-time
16 Broad Street, Oxford OX1 3AJ

Full job description

Be part of one of the UK's fastest growing tourism start-ups!

As the highest rated attraction in several cities across England, Footprints Tours provides tours to thousands of visitors every week. We are recruiting and organised and driven individual to join our operations team.

What makes you right for this opportunity?

  • You are an excellent communicator
  • You enjoy working in a fast-paced environment and have the ability to prioritise effectively
  • You are solutions-focused and enjoy problem solving
  • You are self-motivated and driven

Previous customer service or experience in the industry is also a bonus!

What would you do each day?

As a member of the operations team you would play a crucial role in ensuring the smooth operation of the UK's largest walking tour company, including by:

  • organising the timely provision of tours across five different cities in the UK
  • selling various tour experiences
  • responding to bespoke requests from customers
  • problem-solving issues, often in a time poor environment
  • communicating with customers and tour guides to facilitate the smooth running of tours

What is the package?

  • Salary of £40,000 per year; £38k Base + £2k Company Performance Bonus

Need to know

We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit.

Job Type: Full-time

Pay: £40,000.00 per year

Education:

  • Bachelor's (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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